Assistant Manager

Workstream; Pataskala (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Dairy Queen in Ohio seeks an experienced Assistant General Manager to support the General Manager in directing daily operations and supervising staff. The AGM will deliver constructive feedback, set goals, foster teamwork, and communicate business objectives while stepping in during the GM's absence, ensuring consistency and service quality.

The role emphasizes leadership, organization, and approachable supervision.

Qualifications

• Degree in business administration or equivalent.
• Strong leadership and interpersonal skills.
• Ability to deliver constructive feedback.
• Good communication and organizational skills.
• Computer literate with basic math abilities.

Responsibilities

• Assist the general manager with project planning and staff management.
• Nurture positive working relationships with staff.
• Delegate daily tasks.
• Address issues in a timely fashion.
• Supervise staff and control merchandise.
• Ensure company policies and procedures are followed.
• Set a good example for staff.

Skills

Leadership

Communication

Coaching

Problem-solving

Observation

Staff management

Feedback delivery

Education

Bachelor's degree in Business Administration or equivalent

Job description

We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

Responsibilities:

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Requirements:

• Degree in business administration or similar.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant