Assistant General Manager, Operations & People Leadership

Formaggio Kitchen

Cambridge (MA)

On-site

USD 60,000 - 70,000

Full time

5 days ago
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Benefits offered by this job

Staff discount
Health insurance contribution
401K
Sick time
Paid vacation

Job summary

Formaggio Kitchen in Cambridge, MA seeks a full-time Assistant General Manager with supervisory experience to work closely with the General Manager of our Huron Ave shop. The AGM will oversee operations, staff training, and adherence to procedures, with responsibilities across front-of-house areas.

Ideal candidates bring prior food or retail experience, strong communication, and problem-solving skills. You will join a team with long-standing supplier relationships and a commitment to exceptional

Qualifications

  • Experience supervising staff in a specialty food retail or wholesale environment.
  • Prior food and/or retail experience is required.
  • Strong customer service and communication skills.

Responsibilities

  • Team leadership, including hiring, training, performance reviewing and education.
  • Commitment to Formaggio Kitchen's dedication to artisanal producers and our exemplary customer service.
  • Merchandising and product sourcing/buying.
  • Safety and regulatory compliance.
  • Monitoring product and labor costs and assisting the GM in addressing variances.
  • Staffing the shop and acting as interim department manager as needed.

Skills

Supervisory experience
Food/retail experience
Customer service
Strong communication
Problem solving
Multitasking
Willingness to learn
People skills

Tools

POS systems
Computers

Job description

Formaggio Kitchen in Cambridge, MA seeks a full-time Assistant General Manager with supervisory experience to work closely with the General Manager of our Huron Ave shop. The AGM will oversee operations, staff training, and adherence to procedures, with responsibilities across front-of-house areas.

Ideal candidates bring prior food or retail experience, strong communication, and problem-solving skills. You will join a team with long-standing supplier relationships and a commitment to exceptional

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