Assistant General Manager - Growth & Flexible Hours

Tatte Bakery & Cafe; Hingham (MA); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus programme

Paid vacation and sick time

401(k) with company match

Health, dental, and vision insurance

Free meals and drinks

Flexible schedules

Growth opportunities

E-Verify employer

Job summary

Tatte Bakery & Cafe in Massachusetts is seeking an Assistant General Manager to support the General Manager in daily café operations and team development. You will lead with warmth, uphold hospitality standards, and ensure exceptional guest experiences while managing shifts and staff performance.

The AGM will work closely with front of house and kitchen teams, oversee operations, and help maintain cleanliness, food safety, and visual presentation.

Qualifications

• Minimum 1 year of management experience, preferably in a high volume, full service, or polished fast casual restaurant environment.
• Ability to work well under pressure in a fast paced and constantly evolving environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• High integrity and professionalism.
• High school diploma or equivalent required.

Responsibilities

• Lead with warmth, authenticity, and professionalism.
• Deliver exceptional guest experiences while upholding Tatte’s hospitality standards.
• Support the development and coaching of managers and hourly team members.
• Lead teams through accountability, operational execution, and service excellence.
• Maintain high standards for cleanliness, organization, food safety, and visual presentation.
• Live Tatte’s core values and help support our mission.
• Have flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
• Support the General Manager in ownership of the business and daily café operations.
• Model authentic and engaging hospitality while creating a welcoming café environment.
• Support recruiting, hiring, onboarding, and training of new team members.
• Identify and help develop strong talent across all levels of the café.
• Support performance management conversations and ongoing coaching and development.
• Maintain and uphold all Tatte brand and visual standards.
• Lead team members through effective and efficient operational execution.
• Ensure food safety, sanitation, and operational compliance standards are consistently met.
• Support café level communication and change management initiatives related to new products, service standards, and operational updates.
• Contribute to food, labor, and controllable costs remaining within company expectations.
• Support café administrative responsibilities and operational follow through.
• Other related assignments as necessary.

Skills

Management experience

Verbal communication

Written communication

Organizational skills

Attention to detail

Professionalism

Microsoft Office

Toast POS

Education

High School Diploma or Equivalent

Hospitality Degree (preferred)

Tools

UltiPro

CrunchTime

TeamworX

Excel

Word

Outlook

Job description

Tatte Bakery & Cafe in Massachusetts is seeking an Assistant General Manager to support the General Manager in daily café operations and team development. You will lead with warmth, uphold hospitality standards, and ensure exceptional guest experiences while managing shifts and staff performance.

The AGM will work closely with front of house and kitchen teams, oversee operations, and help maintain cleanliness, food safety, and visual presentation.