Assistant General Manager

Workstream; St. Louis (MO); On-site; USD 52,000 - 70,000; Full time

Job summary

Workstream in St. Louis, MO is seeking an Assistant General Manager to support the General Manager in daily restaurant operations, ensuring top quality food, guest service, and a strong team.

You will help recruit and train staff, monitor food safety, labor, and inventory, and step in as acting GM when needed. The role requires 2+ years of restaurant management and a ServSafe certification is preferred.

Qualifications

• 2+ years of restaurant management experience (QSR or fast casual preferred).
• Proven leadership and team development skills.
• Strong attention to detail and ability to follow procedures.
• Solid understanding of labor, food cost, and inventory controls.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• ServSafe certification (preferred).

Responsibilities

• Support the General Manager in all aspects of restaurant operations and leadership.
• Assist with recruiting, training, and developing hourly team members and shift leaders.
• Ensure compliance with food safety, sanitation, and brand standards.
• Monitor daily sales, labor, and inventory to achieve financial targets.
• Enforce labor scheduling policies (minimum 4 staff per shift, labor cost targets).
• Lead by example in delivering outstanding guest service and resolving guest concerns.
• Supervise opening and closing procedures, cash handling, and daily reporting.
• Conduct regular line checks and quality audits.
• Assist with new employee onboarding and ongoing training initiatives.
• Support execution of local marketing and community engagement activities.
• Step in as acting GM in the General Manager's absence.

Skills

Leadership

Team development

Communication

Attention to detail

Organizational skills

Guest service

Job description

Position Summary:

The Assistant General Manager (AGM) supports the General Manager in overseeing daily restaurant operations, ensuring top-tier food quality, guest service, and team performance. The AGM plays a critical role in developing team members, maintaining compliance, and driving profitability.

Key Responsibilities:

• Support the General Manager in all aspects of restaurant operations and leadership.
• Assist with recruiting, training, and developing hourly team members and shift leaders.
• Ensure compliance with food safety, sanitation, and brand standards.
• Monitor daily sales, labor, and inventory to achieve financial targets.
• Enforce labor scheduling policies (minimum 4 staff per shift, labor cost targets).
• Lead by example in delivering outstanding guest service and resolving guest concerns.
• Supervise opening and closing procedures, cash handling, and daily reporting.
• Conduct regular line checks and quality audits.
• Assist with new employee onboarding and ongoing training initiatives.
• Support execution of local marketing and community engagement activities.
• Step in as acting GM in the General Manager's absence.

Requirements:

• 2+ years of restaurant management experience (QSR or fast casual preferred).
• Proven leadership and team development skills.
• Strong attention to detail and ability to follow procedures.
• Solid understanding of labor, food cost, and inventory controls.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• ServSafe certification (preferred).

We believe in great food, served with passion, in a fast and friendly manner. Everything you do here has a ripple effect, and you have the power to make someone’s day a little brighter!