Assistant General Manager, Operations

Marshall Retail Group; Dallas (TX); On-site; USD 65,000; Full time

Job summary

A leading retail group in North America is seeking an Assistant General Manager of Operations at Dallas Fort Worth Intl Airport. This role focuses on inventory management, staff supervision, and ensuring operational compliance in a fast-paced, customer-centric environment. The position requires strong leadership skills, retail experience, and offers a competitive salary package with various benefits.

Benefits

Medical, Dental & Vision Insurance

Free Life Insurance

Paid Time Off

401k with company match

Employee Discount

Qualifications

• 3+ years in retail or inventory supervision.
• 1+ years in a management role.
• Fluent in English.

Responsibilities

• Manage incoming inventory and maintain accurate records.
• Coordinate maintenance and compliance with airport facilities.
• Supervise stock personnel and conduct interviews.

Skills

Inventory Management

Team Collaboration

Problem Solving

Advanced Computer Skills

Education

GED or High School Graduate

Bachelor’s in Management or Human Resources

Job description

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Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

As the Assistant General Manager of Operations, you will ensure back of house duties for an assigned group of stores are managed effectively.

Location: Dallas Fort Worth Intl Airport (DFW) - Dallas, TX 75261 US

Schedule: Mandatory weekend availability

Pay: $65,000

Job Type: Full-time

Benefits

• Medical, Dental & Vision Insurance
• Free Life Insurance
• Short- & Long-Term Disability Insurance
• Paid Time Off
• 401k with company match
• Employee Discount
• Pay Starting at $65,000
  
  

Job Responsibilities

• Manage all incoming Inventory to ensure accurate record keeping and timely floor placement
• Coordinate with Airport Facilities on maintenance, builds and emergencies
• Manage stock personnel and Stock Lead(s)
• Conduct second round interviews for stock personnel
• Work to contain shrink due to theft and inventory issues and will be the liaison for the Loss Prevention team
• Point person on any Airport Compliance Programs
• Manager on Duty, closing and opening duties for entire location
• Will be fully trained on POS, Store Force, ADP, Aptos, PowerDMS and all other systems
• Assist the General Manager with all critical initiatives
• Be the back up to the General Manager when needed
• Assists in the upkeep of the store by maintaining store displays and merchandising.
• Supervisory duties; performance management and coaching of departmental staff
• Other duties may be assigned
• GED or High school graduate
• Bachelor’s in Management, Human Resources, or Tech school helpful
• 3+ years retail, retail inventory, warehouse or stocking supervision
• 1+ years management
• Desire to work as a team with a results driven approach
• Must be self-driven and able to work independently
• Ability to multitask and problem solve
• Advanced computer skills, including Microsoft Office (WORD, Excel, Power Point)
• TAM Card may be required depending upon location
• Satisfactory TSA Airport Badging Process
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
  
  

Additional Requirements

Mobility

• Limited sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
  
  

Visual / Hearing

• Normal or corrected vision and hearing
• Can distinguish varying patterns, or materials
  
  

Language

• Understand, speak, read, and write fluent English
  
  

Physical Activity

• Use of fine motor hand functions
• Lift 0-60 lbs.
  
  

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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