EPIC User and Security Team Assistant

UT Physicians Inc; Houston (TX); Remote; USD 50,000 - 70,000; Full time

Job summary

UTHealth Houston is searching for an Epic User and Security Assistant who will support the Epic User and Security Team by ensuring data integrity and assisting with provider records. This full-time role includes competitive benefits, potential for remote work, and contributes meaningfully to healthcare processes.

Benefits

100% paid medical premiums

Generous time off (around 37-38 days per year)

Longevity Pay after two years of service

Retirement/pension plan

Free financial and legal counseling

Qualifications

• Minimum 1 year in a clinical setting using EPIC EHR.
• Good analytical and problem-solving skills required.
• Ability to communicate clearly in writing and verbally.

Responsibilities

• Assist EPIC Users and Security team with provider records.
• Maintain data integrity and update resource information.
• Participate in projects and maintain accurate records.

Skills

Analytical skills

Problem-solving skills

Organization skills

Communication skills

Education

Associate's Degree in business administration or related field

Tools

MS Office

Job description

UTHealth Houston is looking for an Epic User and Security Assistant with a working knowledge of EPIC or comparable experience in a clinical or academic environment. Must be well-versed and have an understanding of job roles in a clinical setting, i.e., Physician, Resident, Fellow, etc. They will assist in special projects, reporting, and data integrity for SER records. They will participate in updating resource information, resolving issues related to provider and resource records, and maintaining accurate records and reports. You must be able to develop and maintain supporting documentation and procedures for these processes. You will be responsible for the collection, maintenance, validation, and support of any and all assigned Epic Security SER record information. You will also work with IT technical staff to troubleshoot Epic Security system issues and problems, capture requirements for new initiatives, and aid in the planning and execution of project plans. This employee works with the Epic User and Security Team for improvements needed for business processes and contributes directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective.

This is a full-time position that is eligible for all UTHealth benefits, including medical health coverage and participation in a pension plan run by the State of Texas. This role can be a remote position, but employees must reside in the state of Texas within three months of accepting an offer of employment with us.

What we do here changes the world.UTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave.It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees!As a world-renowned institution, our employees’ well-being is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts include entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Essential Functions:

• Assists EPIC Users and the Security team with resolving issues related to Provider and Resource (SER) records.
• Maintains data integrity by gathering current information for SER INI records in the system.
• Updates and maintains resource information in EPIC, ensuring accuracy and completeness of clinical healthcare positions and roles.
• Assists in resolving issues related to SER contact methods.
• Participates in projects as needed, utilizing skills in research, problem-solving, and communication.
• Maintains accurate records and reports on EPIC provider resources.
• Performs other duties as assigned.

CERTIFICATIONS/SKILLS:

• Good analytical and problem-solving skills.

• Excellent organization and time management skills.

• Ability to communicate clearly and succinctly verbally and in writing

• Ability to build comprehensive reports and effectively convey information to others.

• Understanding of job role in a clinical setting, i.e. Physician, Resident, Fellow, etc.

• Working knowledge of MS Office products

MINIMUM EDUCATION:

Associate's Degree in business administration or related field required. May substitute required education with equivalent years of experience beyond the minimum experience requirement.

MINIMUM EXPERIENCE:

At least one (1) year in a clinical setting with use of the EPIC EHR required.

PHYSICAL REQUIREMENTS:

Exerts up to 10 pounds of force occasionally and/or a negligible amount frequently to move objects.

SECURITY SENSITIVE:

Security Sensitive: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215