Assistant General Manager, Luxury Casino Steakhouse

Seminole Hard Rock Hotel & Casino; Florida; On-site; USD 85,000 - 110,000; Full time

Job summary

NYY Steakhouse at Seminole Hard Rock Hotel & Casino in Florida is seeking an Assistant General Manager. Under the General Manager, you will lead daily operations, uphold luxury service standards, and drive guest satisfaction in a fast-paced, high-volume casino dining environment.

You will supervise management and hourly teams, act as Manager on Duty, manage financial performance, payroll, and inventory, recruit and develop staff, ensure compliance with policies, and maintain an elevated guest

Qualifications

• Bachelor’s Degree in Hospitality, Restaurant Management, or related field preferred; equivalent experience considered.
• Minimum 3–5 years of leadership experience in upscale or fine-dining environments, preferably within a casino or resort.
• Strong financial acumen with ability to analyze Food & Beverage data and operating reports.
• Proficiency in Microsoft Office applications.
• Current Food Handling Certification.
• Proven ability to lead diverse teams in a high-volume environment.
• Excellent communication, problem-solving, and decision-making skills.

Responsibilities

• Oversee all restaurant operations and ensure seamless execution during peak periods.
• Lead and coach management and hourly team members to maximize performance and guest engagement.
• Act as Manager on Duty with full authority to make operational decisions.
• Maintain strong internal communication to align the team with service expectations and promotions.
• Uphold Seminole Gaming policies, Food & Beverage standards, MICS, and Gaming Commission regulations.
• Drive guest loyalty and return visitation by delivering a refined dining experience.
• Assist in payroll oversight and scheduling to align labor with business demand.

Skills

Leadership

Operational excellence

Guest satisfaction

Financial acumen

Staff development

Regulatory compliance

Education

Bachelor's degree in Hospitality or related field

Tools

Microsoft Office

Job description

NYY Steakhouse at Seminole Hard Rock Hotel & Casino in Florida is seeking an Assistant General Manager. Under the General Manager, you will lead daily operations, uphold luxury service standards, and drive guest satisfaction in a fast-paced, high-volume casino dining environment.

You will supervise management and hourly teams, act as Manager on Duty, manage financial performance, payroll, and inventory, recruit and develop staff, ensure compliance with policies, and maintain an elevated guest