Sommelier - Major Food Group - New Dining Concept (Hourly)

Hard Rock Hotel & Casino Ottawa; Florida; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Paid time off

Annual bonus

Job summary

Seminole Hard Rock Hotel & Casino Hollywood in South Florida is seeking an experienced Captain Assistant Sommelier to lead wine, sake and champagne service in a high-volume setting.

Under the direction of the Assistant General Manager, the Sommelier is responsible for assisting guests with wine, sake and champagne selection, considering taste and budget, and guiding them through the menu with engaging, attentive service while maintaining safety and health standards.

Qualifications

• Four years of sommelier experience in an upscale, high-volume restaurant.
• WSET certifications preferred or certifications from another accredited wine institution preferred.
• Extensive knowledge of wine and wine service techniques.
• Availability to work nights, weekends & holidays.
• Positive attitude and a "guest-first" mindset.
• A passion for providing exemplary guest service.
• Strong attention to detail and a sense of urgency.
• Clean and organized working habits.
• A commitment to learning and continuous improvement.
• Ability to think quickly on your feet and multi-task with ease.

Responsibilities

• Assist guests with wine, sake and champagne selection, considering their taste and budget when guiding them through the menu.
• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing.
• Explain how our wines, sake or champagne menu complements the items on our food and dessert menu.
• Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards.
• Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable.
• Provide engaged, friendly and attentive customer service to all guests.
• Practice highest regards for safety within all areas and with all materials.
• Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards.
• Perform all other duties as instructed by management.
• Perform other assignments as directed.

Skills

Sommelier experience

Wine knowledge

WSET certification

Nights/weekends/holidays availability

Guest service

Attention to detail

Communication

Multitasking

Learning mindset

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description:

Major Food Group is partnering with Seminole Hard Rock Hotel & Casino Hollywood to bring a new dining experience to one of South Florida's most dynamic destinations.

We are seeking an experienced and passionate Captain Assistant to join our team!

Major Food Group was founded in 2011, when chefs Rich Torrisi and Mario Carbone joined forces with fellow New Yorker and like-minded entrepreneur Jeff Zalaznick. Their partnership took what began as an intimate, acclaimed destination in downtown Manhattan—Torrisi Italian Specialties—and turned it into a multifaceted global hospitality brand with a modern, celebratory approach to luxury lifestyle experiences. From classic steakhouses, to varying styles of Italian cuisine, to French bistros, Japanese brasseries, MFG operates a wide breadth of concepts and seeks to transcend traditional hospitality models by offering multi-dimensional, immersive experiences that are deeply rooted in, and inspired by relevant history and culture.

Under the direction of the Assistant General Manager, the Sommelier is responsible for assisting guests with wine, sake and champagne selection, considering their taste and budget when guiding them through the menu.

Essential Job Functions:

• Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu.

• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing.

• Explain how our wines, sake or champagne menu compliments the items on our food and dessert menu.

• Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards.

• Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable.

• Provide engaged, friendly and attentive customer service to all guests.

• Practice highest regards for safety within all areas and with all materials.

• Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards.

• Perform all other duties as instructed by management.

• Perform other assignments as directed.

Qualifications:

A minimum of four (4) years of experience as a Sommelier in an upscale, high-volume restaurant

• WSET certifications preferred or certifications from another accredited wine institution preferred.

• Extensive knowledge of wine and wine service techniques.

• Availability to work nights, weekends & holidays.

• Positive attitude.

• A "guest-first" mindset.

• A passion for providing exemplary guest service.

• Strong attention to detail.

• Sense of urgency.

• Clean and organized working habits.

• A commitment to learning and continuous improvement.

• Ability to think quickly on your feet and multi-task with ease.

• Ability to take direction and to communicate effectively.

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Work Environment:

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• May be exposed to casino related environmental factors including, but not limited to, secondhand smoke and excessive noise.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing:

_ The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. _

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check

• Criminal Background Check

_ Disclaimer: _

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical development).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.