Assistant General Manager

Laundry Capital Co. LLC; Pawtucket (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health care coverage

Employee discount

Professional development

Sales-based bonus

Job summary

Laundry Capital Co. LLC in Providence, RI is seeking an Assistant General Manager to lead daily store operations, supervise staff, and enhance customer experiences in a fast-paced laundromat environment.

You will partner with the General Manager to manage wash, dry and fold services, promote products, and maintain a clean, welcoming store. This role requires hands-on leadership, strong communication, and the ability to work evenings and weekends.

Qualifications

• 2+ years of leadership in retail, service, sales, or operations management.
• Strong business sense with experience in budgeting, revenue, or cost control.
• Hands-on maintenance mindset and ability to fix issues on-site.
• Excellent communication to motivate teams and serve customers.
• Retail experience with a focus on sales and customer service.

Responsibilities

• Deliver outstanding customer service and be the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee staff during shifts and ensure adherence to policies.
• Manage inventory of detergents and supplies and keep shelves stocked.
• Assist in day-to-day laundromat operations and facility management.

Skills

Leadership experience

Business acumen

Maintenance skills

Communication skills

Sales mindset

Physical capability

Flexible schedule

Bilingual

Job description

417 Smithfield Ave Providence, RI 02860

Pay Range

$18.00/hour

Join Our Success Story: As an Assistant General Manager at one of our

Locations

Job Title: Assistant General Manager

Employment Type: Full-Time

Who We Are

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We’ve built over 250 locations since 1996, pioneering the \"super store\" concept. Our 4,000+ sq ft facilities feature cutting‑edge equipment, ample seating, and a customer‑first approach that is setting industry standards.

What We Offer

Competitive Pay & Earnings Potential:

• Competitive hourly rate.


• Sales‑Based Bonus Program.


• Earn Tips from customers as a recognition of exceptional service!

Work-Life Balance & Benefits

• Health Care Coverage Option – Comprehensive medical benefits


• Employee Discount Program – Specialperksand savings.

Additional Perks

• Professional Development & Growth – Advance with a fast‑growing company.

Your Role As An Assistant General Manager

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail‑oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities

• Deliver Outstanding Customer Service – Be the face of ensure a seamless, hassle‑free experience.


• Maintain Store Excellence – Keep the store clean, safe, and operating at peak efficiency.


• Staff Supervision -Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.


• Inventory Management:Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.


• Operational Support:Assistin the day‑to‑day management of the laundromat, ensuring the facility is clean, organized, and fully operationalat all times.

Who We’re Looking For

• Proven Leadership Experience – 2+ years in retail, service, sales, or operational management.


• Strong Business Acumen – Experience managing budgets, driving revenue, and controlling costs a plus.


• Maintenance Skills – You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.


• Excellent Communication Skills – You know how to motivate teams and serve customers.


• Strong Sales Mindset – experience working in retail.


• Physically Capable – Able to stand for long periods and lift up to 35 lbs.


• Flexible Schedule –The ability to work evenings and weekends as needed.


• Bilingual: Aplus, butnotrequired.

Ready to Make an Impact?

If you're eager for a rewarding opportunity where you can make a difference, grow your career, and be part of a thriving brand, we want to hear from you!

Job Type: Full-time

Ability To Commute

Work Location: In person