Assistant General Manager — Lead Training, Service & Ops

McDonald's; Rock Falls (IL); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

15–25 days paid vacation

Tuition reimbursement

Training and advancement opportunities

Job summary

McDonald’s Rock Falls is seeking an Assistant General Manager to oversee operations and support the General Manager in delivering exceptional guest experiences. You will lead training, food safety, and inventory control while directing staff scheduling and development.

The role requires strong customer service, effective communication, and the ability to make quick decisions in a fast-paced environment. On-site position with competitive pay and advancement opportunities.

Qualifications

• Experience leading, motivating and/or developing others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Make decisions in a fast-paced environment.

Responsibilities

• Lead internal functions including Employee Training, Food Safety, and Inventory Management.
• Hire, train, and schedule restaurant staff to meet goals.
• Deliver a memorable guest experience by ensuring service quality.
• Collaborate with the General Manager to support restaurant performance and standards.

Skills

Leadership

Customer service

Training & development

Food safety

Education

High school diploma or GED

Job description

McDonald’s Rock Falls is seeking an Assistant General Manager to oversee operations and support the General Manager in delivering exceptional guest experiences. You will lead training, food safety, and inventory control while directing staff scheduling and development.

The role requires strong customer service, effective communication, and the ability to make quick decisions in a fast-paced environment. On-site position with competitive pay and advancement opportunities.