Assistant General Manager — Lead Teams & Guest Experience

Applegreen Travel Plazas; Edison (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Applegreen USA Welcome Centers Central Services in Edison, NJ is seeking an Assistant General Manager to support daily operations and learn essential management skills. This entry-level supervisor role offers exposure to store performance, customer service, and leadership development.

You will oversee non-management staff, coach shifts, ensure brand standards, handle customer issues, and maintain inventory and safety practices. This position complies with Equal Opportunity Employer policies.

Qualifications

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate objectives.
• Supervise day-to-day operations and coach shifts supervisors for store performance.
• Step in in the absence of the general manager and maintain operations.
• Motivate staff during times of low morale and uphold brand standards.
• Ensure cash handling, inventory accuracy, and customer relations.
• Address customer needs and resolve issues to ensure positive relationships.

Skills

Leadership

Customer service

Communication

Team motivation

Problem solving

Job description

Applegreen USA Welcome Centers Central Services in Edison, NJ is seeking an Assistant General Manager to support daily operations and learn essential management skills. This entry-level supervisor role offers exposure to store performance, customer service, and leadership development.

You will oversee non-management staff, coach shifts, ensure brand standards, handle customer issues, and maintain inventory and safety practices. This position complies with Equal Opportunity Employer policies.