Assistant General Manager: Lead Teams, Elevate Guest Experience

Panera LLC; Jefferson City (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Paid vacation and holidays

Health, dental, vision, life insurance

401(k) with match

Career advancement

Job summary

Panera LLC is seeking an Assistant General Manager Lead to drive daily operations in Jefferson City, MO. You will support the General Manager, manage staffing, onboarding, and coaching, and ensure exceptional guest service while maintaining Panera’s values and standards.

The role emphasizes leadership, team development, and operational excellence with opportunities for career growth and advancement within Panera’s bakery-cafe culture.

Qualifications

• Experience leading restaurant teams and driving performance.
• Ability to plan staffing and scheduling to meet restaurant needs.
• Strong customer service mindset and guest satisfaction focus.

Responsibilities

• Support General Manager by making key decisions and problem solving.
• Plan staffing needs, shift scheduling, people development, and succession planning.
• Support hiring, onboarding, and training of new team members while energizing and inspiring the team.
• Assist with managing team performance to meet the bakery-cafe's goals and service standards.
• Partner with the General Manager to develop managers on processes and Panera's Values & Behaviors.
• Work as a team to ensure guests are delighted by food, service, and our team.
• Build relationships that foster long-term, loyal guests as part of the management team.
• Follow procedures to execute company strategies and initiatives.
• Ensure team compliance with policies and local regulations and maintain a safe workplace.
• Assist in maintaining overall costs and inventory; contribute to a warm, growth-oriented culture.

Skills

Restaurant leadership

Staff development

Team motivation

Strong business acumen

Flexible scheduling

Education

ServSafe certification

Job description

Panera LLC is seeking an Assistant General Manager Lead to drive daily operations in Jefferson City, MO. You will support the General Manager, manage staffing, onboarding, and coaching, and ensure exceptional guest service while maintaining Panera’s values and standards.

The role emphasizes leadership, team development, and operational excellence with opportunities for career growth and advancement within Panera’s bakery-cafe culture.