Bakery-Cafe General Manager: Lead Teams to Excellence

Panera LLC; Rolla (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals on shift

Vacation & holidays

Health & life insurance

401(k) with match

Tuition discounts

Career growth opportunities

Team member assistance program

Job summary

Panera LLC in Rolla, Missouri is seeking a General Manager Lead who can inspire a high-performing bakery-cafe team. You will own daily operations, staffing, training, and guest service, and you will shape a welcoming culture that reflects Panera's warmth.

This role requires strong business sense, 3+ years GM experience in restaurants, ServSafe certification, and the ability to lead shifts, schedule strategically, and coach staff through change. Flexibility for nights and weekends is expected.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Able to work flexible hours including nights and weekends.

Responsibilities

• Own all aspects of leading, the bakery-cafe team including staffing, scheduling, people development, performance management, training and succession planning.
• Hire, onboard, and train new team members while motivating and celebrating the team.
• Manage team performance to meet goals, quality standards and guest service expectations.
• Develop managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures to execute company strategies and initiatives.
• Ensure every guest is delighted by the quality of our food, service, and staff.
• Maintain a healthy and safe workplace and manage costs and inventory.

Skills

People management

Staff scheduling

Hiring & onboarding

Team development

Performance management

Training & coaching

Guest service excellence

Job description

Panera LLC in Rolla, Missouri is seeking a General Manager Lead who can inspire a high-performing bakery-cafe team. You will own daily operations, staffing, training, and guest service, and you will shape a welcoming culture that reflects Panera's warmth.

This role requires strong business sense, 3+ years GM experience in restaurants, ServSafe certification, and the ability to lead shifts, schedule strategically, and coach staff through change. Flexibility for nights and weekends is expected.