Assistant General Manager: Lead Team & Profit

Wendy's; Radcliff (KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus Potential

Free Meals while Working*

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Life Insurance

Short & Long Term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay (Thanksgiving & Christmas)

Opportunity for Advancement

Sick Pay

Uniforms

Vacation

Company Match 401k

Employee Assistance Program (ComPsych)

Unity Care

Job summary

Wendy’s in Radcliff, KY is seeking an Assistant General Manager to oversee restaurant operations, lead the management team, and drive exceptional guest service and financial performance.

You will mentor staff, control labor and food costs, ensure food quality and safety, and uphold company standards while fostering a positive, inclusive work environment. This role offers opportunities for advancement within a well-known national brand.

Qualifications

• Experience At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred.
• Leadership: Proven ability to lead and develop a team, manage performance, and foster a positive work environment.
• Customer Service: Strong customer service skills with the ability to resolve complaints and maintain guest satisfaction.
• Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets.
• Problem Solving: Ability to quickly analyze situations and develop effective solutions to operational or customer-related issues.
• Communication: Strong verbal and written communication skills, with the ability to interact with team members, customers, and senior management.
• Organization: Ability to manage multiple priorities, tasks, and staff while ensuring smooth operations.
• Attention to Detail: Strong attention to detail, especially regarding food quality, cleanliness, and compliance with health and safety standards.

Responsibilities

• Oversee day-to-day restaurant operations to ensure a smooth, profitable business.
• Lead and motivate a team of shift managers, crew members, and staff to achieve excellence.
• Manage food preparation and presentation standards for high quality and timely service.
• Ensure cleanliness, sanitation, and safety in all areas of the restaurant.
• Oversee maintenance of kitchen equipment, dining areas, restrooms, and back-of-house areas.
• Uphold Wendy’s policies and procedures to ensure a positive guest experience.
• Drive a customer-first culture and handle guest concerns professionally.
• Train staff on customer service and ensure a welcoming environment.

Skills

Leadership

Customer Service

Financial Acumen

Problem Solving

Communication

Organization

Attention to Detail

Team Management

Restaurant Operations

Job description

Wendy’s in Radcliff, KY is seeking an Assistant General Manager to oversee restaurant operations, lead the management team, and drive exceptional guest service and financial performance.

You will mentor staff, control labor and food costs, ensure food quality and safety, and uphold company standards while fostering a positive, inclusive work environment. This role offers opportunities for advancement within a well-known national brand.