Assistant General Manager — Lead Team & Guest Experience

Applegreen Travel Plazas; Town of Saugerties (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in New York seeks an Assistant General Manager to support the General Manager and ensure smooth daily operations at our travel plazas. You will learn management skills, supervise shifts, coach staff, and uphold brand standards in a fast-paced retail environment.

Key responsibilities include driving performance, delivering feedback, maintaining cash control and inventory accuracy, and delivering exceptional customer service while building positive

Qualifications

• Strong leadership and management capabilities for guiding a team.
• Excellent customer service skills with a positive attitude.
• Clear verbal and written communication abilities.
• Basic understanding of food safety practices.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Oversee day-to-day operations and coaching of shifts Supervisors and non-management associates.
• Perform duties in the absence of the General Manager.
• Motivate staff and maintain high-morale.
• Ensure brand standards, cash management, and inventory accuracy.
• Resolve customer issues and build long-term relationships.

Skills

Leadership

Customer Service

Communication

Food Safety

Staff Coaching

Inventory Control

Job description

Applegreen USA Welcome Centers Central Services in New York seeks an Assistant General Manager to support the General Manager and ensure smooth daily operations at our travel plazas. You will learn management skills, supervise shifts, coach staff, and uphold brand standards in a fast-paced retail environment.

Key responsibilities include driving performance, delivering feedback, maintaining cash control and inventory accuracy, and delivering exceptional customer service while building positive