Assistant General Manager: Lead Team & Guest Experience

Taco Mama Lawndale; Greensboro (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Taco Mama Lawndale is seeking an Assistant General Manager to lead the restaurant team and deliver an exceptional guest experience. The AGM acts as brand ambassador, creates a festive atmosphere, and partners with the General Manager to drive profitability and guest satisfaction.

Requirements include 4 years of Food & Beverage/Hospitality experience, management experience, and ServeSafe certification preferred.

Qualifications

• 4 Years of Food & Beverage/Hospitality experience is required.
• Management experience required.
• ServeSafe Certified, preferred.

Responsibilities

• Coaches staff to be positive, energetic, and friendly to all guests.
• Clearly communicates to staff and ensures that every shift is prepared for success.
• Ensures all procedures are properly followed to ensure the safety of guests and team members, as well as the life of all equipment.
• Ensures that the quality of food and service is consistently greater than expected.
• Responsible for ordering all food, drinks, and supplies.
• Recruits, hires, trains, and retains amazing team members for all roles of the restaurant.

Skills

Leadership

Staff development

Guest service

Communication

Management experience

Food & Beverage experience

ServeSafe Certification

Job description

Taco Mama Lawndale is seeking an Assistant General Manager to lead the restaurant team and deliver an exceptional guest experience. The AGM acts as brand ambassador, creates a festive atmosphere, and partners with the General Manager to drive profitability and guest satisfaction.

Requirements include 4 years of Food & Beverage/Hospitality experience, management experience, and ServeSafe certification preferred.