Assistant General Manager: Lead Team & Guest Experience

Beatrix; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Bonus

Paid Time Off

401(k)

Medical Insurance

Dental & Vision

Life Insurance

Critical Illness

Domestic Partner

Restaurant Discounts

EAP & Wellness

Job summary

Beatrix in Chicago is hiring an Assistant General Manager with 2 years AGM experience. You will oversee day-to-day operations, supervise front-of-house and back-of-house teams, and partner with the GM to drive guest satisfaction and financial results.

This role offers competitive salary, benefits, training and growth opportunities, plus flexible scheduling across multiple sites; candidates must be able to work varied shifts, including weekends.

Qualifications

• 5+ years of restaurant management experience.
• 2+ years of AGM experience in a full-service restaurant.
• Skilled in leading and developing teams.
• Experienced with inventory and BOH systems.

Responsibilities

• Ensure day-to-day business operations run smoothly
• Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries
• Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
• Respond immediately and effectively to guest and employee needs and feedback
• Assist GM in managing costs, driving sales and growing the business in support of financial goals
• Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
• Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

Skills

Team leadership

Inventory management

BOH systems

Staff development

Job description

Beatrix in Chicago is hiring an Assistant General Manager with 2 years AGM experience. You will oversee day-to-day operations, supervise front-of-house and back-of-house teams, and partner with the GM to drive guest satisfaction and financial results.

This role offers competitive salary, benefits, training and growth opportunities, plus flexible scheduling across multiple sites; candidates must be able to work varied shifts, including weekends.