Assistant General Manager - Lead Teams & Guest Experience

Bub-City

Chicago (IL)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive Salary
Quarterly Bonus
Paid Time Off
401(k)
Health Insurance
Dental & Vision Insurance
Life, Accident Protection & Critical 

Domestic Partner Benefits
Restaurant Discounts
Employee Assistance Program

Job summary

Bub City in Chicago, IL, is hiring an Assistant General Manager with 2+ years AGM experience. The role focuses on guiding day-to-day operations, leading hourly and management teams, and upholding Bub City's Culture of Caring at a high-volume, late-night setting.

Lettuce Entertain You Restaurants backs this opportunity with competitive salary, quarterly bonus, PTO, 401(k), full medical, dental, vision, and other benefits, plus career growth across 130+ locations.

Qualifications

  • 5+ years of restaurant management experience.
  • 2+ years AGM experience in a full-service restaurant.
  • Skilled in leading and developing teams.
  • Experienced with inventory and BOH systems.
  • Must be comfortable working late nights; restaurant closes at 2:00 AM on weekends.

Responsibilities

  • Oversee day-to-day business operations.
  • Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries.
  • Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience.
  • Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring.
  • Respond immediately and effectively to guest and employee needs and feedback
  • Assist GM in managing costs, driving sales and growing the business in support of financial goals.
  • Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed.
  • Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries.
  • Model and promote teamwork across all teams.
  • Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.
  • Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed.
  • Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds.

Skills

Restaurant management
Team leadership
Inventory management
HR & training
Guest service with late hours

Tools

BOH systems

Job description

Bub City in Chicago, IL, is hiring an Assistant General Manager with 2+ years AGM experience. The role focuses on guiding day-to-day operations, leading hourly and management teams, and upholding Bub City's Culture of Caring at a high-volume, late-night setting.

Lettuce Entertain You Restaurants backs this opportunity with competitive salary, quarterly bonus, PTO, 401(k), full medical, dental, vision, and other benefits, plus career growth across 130+ locations.

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