Assistant General Manager — Lead Team & Guest Experience

Jimmy John's; Aurora (CO); On-site; USD 52,000 - 69,000; Full time

Benefits offered by this job

Competitive wages

Opportunity to grow and advance career

Employee meals discounts

Weekly team yoga/meditation

Access to fitness classes in all allCR

Job summary

CRISP & GREEN seeks an Assistant General Manager to lead daily operations, deliver exceptional guest experiences, and mentor the team. You’ll master both FOH and BOH, shaping a culture that grows leaders from within and strengthens our brand every shift.

You’ll drive service standards, coach performance, recruit top talent, manage labor costs, and collaborate on marketing initiatives to boost restaurant sales while upholding our healthy, fresh-food promise.

Qualifications

• 1-2 years previous management/supervisory experience
• 3 years customer service experience
• Able to lift 50lbs
• Able to stand for long periods of time in a fast-paced environment
• Full-time availability with a flexible schedule
• Able to work at least 50 hours per week

Responsibilities

• In charge of day to day operations and management of restaurant
• Create and maintain a culture where teammates have the opportunity to learn and grow
• Recruit, interview, and hire the right talent for Crisp & Green, with a focus on finding and developing future leaders
• Recognize and reward excellent performance
• Quickly improve or remove low performers through coaching and documentation
• Motivate, inspire, and challenge team to consistently achieve and surpass company goals and standards
• Create an excellent guest experience through extreme attention to detail
• Connect and build relationships through the ability to resolve conflict in a prompt and professional manner
• Effectively communicate with restaurant team regarding changes to menu, policies, team member benefits, and more
• Control labor costs by writing and executing an effective schedule
• Understand how to build on restaurant sales through execution of company marketing tactics and promotional programs
• Live and represent the Crisp & GREEN brand day in and out

Skills

Leadership

Management experience

Customer service

Communication

Coaching

Job description

CRISP & GREEN seeks an Assistant General Manager to lead daily operations, deliver exceptional guest experiences, and mentor the team. You’ll master both FOH and BOH, shaping a culture that grows leaders from within and strengthens our brand every shift.

You’ll drive service standards, coach performance, recruit top talent, manage labor costs, and collaborate on marketing initiatives to boost restaurant sales while upholding our healthy, fresh-food promise.