Assistant General Manager (Crisp & Green)

Crisp & Green (West Madison, WI); Madison (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Growth opportunities

Employee meals discounts

Medical, Dental & Vision

Pet Insurance

Job summary

CRISP & GREEN is seeking an Assistant General Manager to lead day-to-day operations and mentor the team, ensuring exceptional guest experiences. You will master both FOH and BOH while nurturing a positive people culture and growing as a leader within CRISP & GREEN.

The role focuses on staff development, hospitality, and operational excellence, with opportunities to advance as the brand grows and leaders are cultivated from within.

Qualifications

• Minimum 1-2 years management/supervisory experience.
• 3 years customer service experience.
• Full-time availability with a flexible schedule.
• Able to lift 50lbs and stand for long periods.
• Passion for living a healthy life.
• Able to work at least 50 hours per week.

Responsibilities

• Lead shifts and serve as Manager on Duty.
• Coach and develop Team Leads and Certified Team Leads.
• Assist with hiring, training, and performance feedback.
• Ensure adherence to all food safety, cleanliness, and service standards.
• Execute opening/closing procedures, inventory control, and cash handling.
• Identify operational gaps and resolve issues on shift.
• Support GM with labor scheduling and cost control.
• Monitor shift-level P&L drivers such as food waste and overtime.
• Resolve guest issues with ownership and professionalism.
• Foster a culture of hospitality and accountability.
• Lead by example, modeling wellness, integrity, and hospitality.
• Create a positive, feedback-driven workplace culture.

Skills

Management experience

Customer service

Job description

Description

CRISP & GREEN™ is seeking a super talented Assistant General Manager to add to our team!

CRISP &GREEN® is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. This is where our Assistant General Manager comes in. You are the face of our brand and the glue that keeps our team whole.

Position Overview

As an Assistant General Manager, you will be in charge of the day to day operations creating an exceptional guest experience, and be a mentor the Team. AGMs need to be masters of the FOH and BOH while understanding how to impact and enhance our people culture. At CRISP & GREEN we are committed to growing our leaders from within and the Assistant General Manager role was created for those individuals that we believe have the potential to run their own CRISP & GREEN someday.

Key Responsibilities

Shift Leadership & People Management

• Lead shifts and serve as Manager on Duty.
• Coach and develop Team Leads and Certified Team Leads.
• Assist with hiring, training, and performance feedback.

Operational Excellence

• Ensure adherence to all food safety, cleanliness, and service standards.
• Execute opening/closing procedures, inventory control, and cash handling.
• Identify operational gaps and resolve issues on shift.

Financial Stewardship

• Support GM with labor scheduling and cost control.
• Monitor shift-level P&L drivers such as food waste and overtime.

Guest Experience

• Resolve guest issues with ownership and professionalism.
• Foster a culture of hospitality and accountability.

Brand & Culture

• Lead by example, modeling wellness, integrity, and hospitality.
• Create a positive, feedback-driven workplace culture.

Requirements

Job Requirements

• Minimum
• 1-2 years previous management/supervisory experience
• 3 years customer service experience
• Passion for living a healthy life
• Able to lift 50lbs
• Able to stand for long periods of time and work in fast-pace environment
• Full-time availability with a flexible schedule
• Able to work at least 50 hours per week
• Preferred
• Management experience in the restaurant industry
• Reliable transportation
• Strong organizational skills
• Attention to detail
• Drive to grow and advance career with CRISP & GREEN

C&G Benefits

• Competitive wages
• Opportunity to grow and advance career
• Employee meals discounts
• Medical, Dental & Vision
• Pet Insurance