Assistant General Manager — Lead Team, Grow, and Earn Bonuses

P.F. Chang's China Bistro, Inc.; Glen Mills (Delaware County); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(K) retirement plan

Employee assistance program

Paid time off

Food provided – free meal per shift

Advancement opportunities – we promote

Job summary

Pagoda Asian Grill is seeking a full-time Assistant General Manager to assist the General Manager in leading a dedicated team and ensuring outstanding customer service. You will help manage daily operations, staffing, and performance, driving guest satisfaction and smooth restaurant flow.

The role prioritizes leadership, communication, and hands-on involvement in training and operations, with opportunities to grow within the brand and promote from within.

Qualifications

• Minimum leadership experience in restaurant operations.
• Excellent communication and interpersonal abilities.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Team Leadership and Development: Assist the General Manager in leading, motivating, and mentoring a diverse team, fostering a positive work environment that promotes teamwork, accountability, and a strong work ethic.
• Training and Continuous Learning: Facilitate training programs for team members, emphasizing continuous learning and development to enhance skills and performance.
• Operational Excellence: Collaborate in scheduling and managing employee shifts effectively, ensuring optimal staffing levels and contributing to the smooth day-to-day restaurant operations.
• Quality and Compliance: Support daily operations, ensuring compliance with health and safety standards, maintaining high food quality, consistency, and cleanliness.
• Customer Service Focus: Participate in upholding a culture of outstanding customer service, ensuring memorable experiences for customers and addressing feedback promptly.
• Financial Management: Support the General Manager in managing the restaurant’s budget and financial performance, including sales targets and cost control.
• Community Engagement: Participate in local marketing efforts to increase restaurant visibility and community engagement.

Skills

Leadership

Communication

Interpersonal

Bilingual English/Spanish

Microsoft Office

Tools

Microsoft Office Suite

Job description

Pagoda Asian Grill is seeking a full-time Assistant General Manager to assist the General Manager in leading a dedicated team and ensuring outstanding customer service. You will help manage daily operations, staffing, and performance, driving guest satisfaction and smooth restaurant flow.

The role prioritizes leadership, communication, and hands-on involvement in training and operations, with opportunities to grow within the brand and promote from within.