Assistant General Manager - Lead Ops & Guest Experience

Harri; Baytown (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks

Cookies

Flexible hours

Opportunities for Growth

Job summary

Swig is seeking an Assistant Manager to help run a fast-paced, high-energy store. You’ll lead daily operations, train staff, and ensure top-level customer service while upholding Swig’s values and safety standards.

You’ll collaborate with a close-knit team to drive sales, optimize labor costs, and keep the prep, stocking, and cleanliness on point. Flexible hours, growth opportunities, and a fun, dynamic work environment await.

Qualifications

• Live by Swig's core values: Positivity, Humility, Competency, Integrity.
• Exceptionally detail-oriented and customer-focused.
• Excellent verbal and written communication.
• Collaborative and growth-focused, ready to help the team succeed.
• Able to multitask in fast-paced environments.
• Food handler's permit and reliable transportation required.
• Regular, predictable attendance and team player attitude.
• Minimum age of 16 years.
• Previous restaurant experience is a plus.

Responsibilities

• Oversee day-to-day restaurant operations and ensure Swig’s standards in both FOH and BOH.
• Train, develop, mentor, and communicate with staff to foster a positive work environment.
• Serve as the primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Monitor and optimize prep, stocking, and staging to maintain efficiency.
• Adjust staffing schedules to ensure adequate coverage.
• Assist with weekly reports, inventory, and operational documentation.
• Uphold company policies, maintain a safe, clean, and organized environment.
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Collaborate with the team to meet goals and create a welcoming atmosphere.

Skills

Positivity

Humility

Competency

Integrity

Attention to detail

Communication

Teamwork

multitasking

Food handler permit

Reliable transportation

Punctual attendance

Age 16+

Job description

Swig is seeking an Assistant Manager to help run a fast-paced, high-energy store. You’ll lead daily operations, train staff, and ensure top-level customer service while upholding Swig’s values and safety standards.

You’ll collaborate with a close-knit team to drive sales, optimize labor costs, and keep the prep, stocking, and cleanliness on point. Flexible hours, growth opportunities, and a fun, dynamic work environment await.