Assistant General Manager: Lead Operations & Guest Service

Applegreen (US) Welcome Centers; Palisades Park (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen in Palisades Park, NJ seeks an Assistant General Manager to support the General Manager in ensuring smooth daily operations across our travel plaza locations. This role offers an opportunity for entry-level managers to learn essential management skills, exercise judgment, and develop leadership capabilities.

You will lead a team, coach shifts, maintain brand standards, manage cash, resolve customer issues, and uphold safety procedures.

Qualifications

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• 2+ years experience in quick service restaurant or similar management operations.
• Flexible and open work schedule.
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Supervise non-management staff, assign work, coach shifts, and drive store-level performance.
• Step into general manager duties in their absence.
• Motivate staff and manage morale during busy or challenging times.
• Demonstrate strong leadership and organizational skills.
• Address issues promptly and ensure policy adherence.
• Maintain brand standards and guest experience across operations.
• Ensure cash handling, reporting, and inventory controls are accurate.

Skills

Leadership

Customer service

Communication

Business acumen

Team motivation

Flexibility

Food safety

Physical stamina

Job description

Applegreen in Palisades Park, NJ seeks an Assistant General Manager to support the General Manager in ensuring smooth daily operations across our travel plaza locations. This role offers an opportunity for entry-level managers to learn essential management skills, exercise judgment, and develop leadership capabilities.

You will lead a team, coach shifts, maintain brand standards, manage cash, resolve customer issues, and uphold safety procedures.