Assistant General Manager: Lead Guest Experience & Operations

Workstream; Grand Rapids (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

Workstream is seeking an Assistant General Manager in Grand Rapids, MI, to assist in leading a team at Smoothie King. Responsibilities include managing store operations, improving guest experience, and implementing marketing strategies. The ideal candidate possesses a High School Diploma and at least 2 years of experience in a restaurant or retail environment. Strong communication skills and proficiency in Microsoft Word and Excel are essential. Join us to inspire a healthy and active lifestyle in the community.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business.
• Excellent written and verbal communication skills.
• Ability to perform basic POS and computer functions.

Responsibilities

• Assist the GM with hiring and leading the team to provide great guest experiences.
• Use operational tools to achieve operational excellence.
• Manage cash activities and ensure compliance with food safety guidelines.
• Conduct monthly inspections and coordinate maintenance of equipment.

Skills

Restaurant leadership

Communication skills

Microsoft Word and Excel

Customer service

Education

High School Diploma or GED Equivalent

Job description

Workstream is seeking an Assistant General Manager in Grand Rapids, MI, to assist in leading a team at Smoothie King. Responsibilities include managing store operations, improving guest experience, and implementing marketing strategies. The ideal candidate possesses a High School Diploma and at least 2 years of experience in a restaurant or retail environment. Strong communication skills and proficiency in Microsoft Word and Excel are essential. Join us to inspire a healthy and active lifestyle in the community.