General Manager: Lead Team & Elevate Guest Experience

Smoothie King (SKFI); Grand Rapids (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading smoothie franchise in Grand Rapids, MI, seeks a General Manager to lead a motivated team and ensure a fulfilling guest experience. The successful candidate will manage operations using tools for staff management, compliance with food safety standards, and performance evaluations. Responsibilities include local marketing and maintaining the brand's high standards. Ideal applicants have a high school diploma and management experience in related fields, alongside strong interpersonal skills and a customer-first attitude.

Qualifications

• High school diploma required; degree in business, hospitality management preferred.
• Minimum 2 years of management experience in a restaurant or retail service.
• Basic knowledge of Microsoft Word and Excel is required.

Responsibilities

• Hire and develop a team for a great guest experience.
• Use operational tools to achieve excellence.
• Maintain supplier relationships and manage cash activities.

Skills

Interpersonal Skills

Operational Excellence

Team Leadership

Customer Service

Education

High School Diploma

Associate or Bachelor's Degree in Business or Hospitality Management

Tools

Microsoft Word

Microsoft Excel

Job description

A leading smoothie franchise in Grand Rapids, MI, seeks a General Manager to lead a motivated team and ensure a fulfilling guest experience. The successful candidate will manage operations using tools for staff management, compliance with food safety standards, and performance evaluations. Responsibilities include local marketing and maintaining the brand's high standards. Ideal applicants have a high school diploma and management experience in related fields, alongside strong interpersonal skills and a customer-first attitude.