Assistant General Manager: Lead a High-Energy Pizza Team

Ian's Pizza Madison; Madison (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan with 3% company match

Profit sharing

Paid parental leave

Job summary

Ian's Pizza Madison is seeking an Assistant General Manager to be the right hand to the GM, helping run a multi-million dollar operation while sustaining culture and work-life balance.

You'll lead staffing, scheduling, ordering, and busy shift coverage, mentor staff, and participate in a structured leadership program designed to develop you into a strong manager with long-term growth at Ian's.

Qualifications

• Has 2+ years of AGM or GM experience in the food & beverage or hospitality industry.
• Embraces and embodies the 2030 Vision, Company Values, Ian's Standards for Customer Service, Food Quality, and the Big Five.
• Is Food Manager (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Is Safe Alcohol Server Training (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Can stand and walk for long periods. To bend, crouch, and lift up to 50 lbs.
• Feels comfortable working in a fast-paced, high-volume restaurant environment.

Responsibilities

• Train, develop, and support staff to maintain energy, quality, and morale.
• Assist with scheduling, product ordering, and leading busy shifts.
• Lead projects to improve pizza, people, and processes.
• Participate in structured leadership development and mentorship programs.
• Ensure cleanliness, food safety, and exceptional guest service.

Skills

Leadership

Staff training

Operations management

Education

Food Manager Certification (ServSafe/Learn2Serve)

Safe Alcohol Server Training (ServSafe/Learn2Serve)

Job description

Ian's Pizza Madison is seeking an Assistant General Manager to be the right hand to the GM, helping run a multi-million dollar operation while sustaining culture and work-life balance.

You'll lead staffing, scheduling, ordering, and busy shift coverage, mentor staff, and participate in a structured leadership program designed to develop you into a strong manager with long-term growth at Ian's.