Assistant General Manager - Kitchen & Guest Experience

Wonder-c9247c0; Village of Ballston Spa (NY); Vor Ort; USD 80.000 - 96.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance (employer-paid)

401(k) with Employer Match

HSA

Learning & Development

Employee Stock

Employee Discount

Zusammenfassung

Wonder is seeking an Assistant General Manager in the New York area to run the four walls of a Wonder location. You will oversee kitchen, service, fulfillment, and customer experience, ensuring peak performance across shifts.

You will lead a high-energy team, coach hourly staff, monitor KPIs such as labor, throughput, and order accuracy, and collaborate with senior ops leaders on staffing and training to support growth and new store openings.

Qualifikationen

• 2+ years of shift-ops experience in fast-paced settings.
• Proven ability to meet KPIs like labor, throughput.
• Strong knowledge of food safety and team safety protocols.

Aufgaben

• Oversee daily operations across kitchen, service, and customer experience.
• Optimize labor deployment and shift readiness.
• Lead and coach hourly team members.
• Ensure compliance with health and brand standards.
• Drive continuous improvement through data and feedback.

Kenntnisse

Leadership

Coaching

Communication

Data-driven decisions

Labor optimization

Operational excellence

Ausbildung

Food Manager Certificate

Jobbeschreibung

Wonder is seeking an Assistant General Manager in the New York area to run the four walls of a Wonder location. You will oversee kitchen, service, fulfillment, and customer experience, ensuring peak performance across shifts.

You will lead a high-energy team, coach hourly staff, monitor KPIs such as labor, throughput, and order accuracy, and collaborate with senior ops leaders on staffing and training to support growth and new store openings.