Assistant General Manager HR and Administration

Abadha Foundation; United States; Hybrid; USD 90,000 - 140,000; Full time

Job summary

Abadha Foundation seeks a senior HR and operations leader to translate organizational strategy into practical actions. You will supervise a diverse team of staff, interns, and volunteers, oversee HR processes, payroll coordination, and HRMS technology, and drive policy development in a CSR-focused NGO.

The role requires an MBA with extensive HR operations experience, plus a track record in NGOs or social enterprises, and strong stakeholder management. Travel to project sites may be involved.

Qualifications

• MBA in HR/General Management or Operations is mandatory.
• 35+ years of progressive experience in HR operations and team leadership.
• Experience in NGOs, social enterprises, CSR programs, or community development preferred.
• Proven ability to manage teams of 10–20+ individuals, streamline operations, and monitor deliverables.
• End-to-end recruitment, contract drafting, PIP execution, and statutory HR policy implementation.
• Proficiency with Zoho One, Google Workspace, ATS tools, and HR analytics.
• Strong communication, negotiation, and stakeholder management abilities.

Responsibilities

• Collaborate with the GM to translate organizational vision into actionable operational strategies.
• Supervise 10+ employees, interns, and volunteers across programs and monitor KPIs and dashboards.
• Oversee office administration, vendor relations, and operational governance.
• Represent the foundation in donor meetings, CSR networks, and statutory interactions as needed.
• Lead risk mitigation, policy enforcement, and cross-departmental problem solving.
• Plan and execute onboarding, training, and exit processes for staff and volunteers.

Skills

Leadership

HR Operations

Recruitment

Policy Compliance

Zoho One

Google Workspace

Communication

Education

MBA in HR/GM/Operations

Tools

Zoho One (Zoho Recruit, Zoho People)

Google Workspace

ATS tools

Job description

Roles & Responsibilities

1. Executive & Operational Assistance (Assisting the General Manager)

• Collaborate with the General Manager and Managing Trustee to translate organizational vision into actionable operational strategies.
• Supervise, guide, and evaluate a multidisciplinary team of 10+ employees, interns, and volunteers across programs.
• Monitor operational KPIs, project timelines, budgets, and deliver regular performance and operational dashboards to senior leadership.
• Oversee office administration, resource allocation, vendor relations, and overall operational governance.
• Represent the foundation in external engagements, donor meetings, CSR networks, and statutory interactions when required.
• Step in for operational problem-solving, risk mitigation, and policy enforcement across all departments.

2. Strategic Workforce Planning & Talent Acquisition

• Forecast manpower requirements across permanent staff, project leads, consultants, interns, and volunteers.
• Draft comprehensive Job Descriptions (JDs) and implement end-to-end recruitment strategies across social channels, job portals, and campus networks.
• Build strategic talent pipelines through academic institutions, NGO networks, and partner organizations.
• Conduct resume screening, HR interviews, background verification, salary negotiations, and offer rollouts.

3. Onboarding, Training & Exit Management

• Manage end-to-end onboarding, document verification, offer/appointment letters, and volunteer agreements.
• Conduct comprehensive orientation programs covering organizational values, policies, and Google Workspace/Zoho systems.
• Facilitate offboarding, exit interviews, asset clearance, and full-and-final (F&F) settlements, deriving actionable retention insights.

4. HR Operations, Payroll & HRMS Tech Management

• Oversee daily attendance, leave management, overtime tracking, and monthly payroll processing in coordination with the Finance/Accounts team.
• Maintain complete digital employee records utilizing Zoho One (Zoho People, Zoho Recruit, Zoho CRM) and Google Workspace.
• Implement technology-driven automation to streamline operational HR workflows and reporting.

5. Performance Management & Policy Compliance

• Design and implement organizational KPIs, probation reviews, and formal Performance Improvement Plans (PIPs).
• Draft, execute, and update HR policies, Standard Operating Procedures (SOPs), and employee handbooks in compliance with statutory standards.
• Ensure strict organizational compliance, workplace ethics, and total confidentiality of employee data.

6. Organizational Culture & Employee Engagement

• Act as a neutral sounding board to resolve workplace grievances and mitigate inter-departmental conflicts.
• Design employee recognition, team-building, and professional development programs to cultivate a high-performance culture.

Preferred candidate profile:

• Education: MBA in Human Resources, General Management, or Operations (Mandatory).
• Experience: Minimum 35 years of progressive experience in HR operations and team leadership/management.
• Industry Preference: Prior leadership experience in NGOs, social enterprises, CSR programs, or community development projects is strongly preferred.
• Leadership & Operations: Proven ability to manage teams of 10–20+ individuals, streamline operations, and monitor project deliverables.
• HR Generalist Expertise: End-to-end recruitment, contract drafting, PIP execution, and statutory HR policy implementation.
• Tech Proficiency: Advanced hands-on experience with Zoho One (Zoho Recruit, Zoho People), Google Workspace, ATS tools, and HR analytics.
• Communication & Negotiation: Exceptional interpersonal, stakeholder management, and conflict-resolution abilities.
• Adaptability: Willingness to travel across project sites as required for program implementation, monitoring, and team alignment.
• Personal Attributes: Uncompromising integrity, discretion, professional ethics, hands-on execution mindset, and a deep passion for social impact.