Assistant General Manager: Hospitality Ops & Guest Experience

Superhost Hospitality Management LLC

Prosper (TX)

On-site

USD 55,000 - 75,000

Full time

3 days ago
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Benefits offered by this job

Health benefits
401(k)
Travel discounts
Wellness program
On-demand pay
Leadership program
Culture committee

Job summary

Superhost Hospitality in Prosper, TX seeks an Assistant General Manager to oversee daily hotel operations and deliver exceptional guest experiences. You will lead front desk, housekeeping, and food service teams, collaborating with department heads to optimize workflows and meet performance targets.

You will assist in budgeting and strategic planning while maintaining high service standards. The role requires strong leadership, hospitality management experience, and the ability to make sound

Qualifications

  • Strong leadership and ability to motivate diverse teams.
  • Experience in hotel management or a related field.
  • Able to make sound decisions and solve problems effectively.
  • Dedicated to providing excellent guest experiences.

Responsibilities

  • Assist the General Manager in overseeing day-to-day operations and guest experiences.
  • Manage and lead front desk, housekeeping, and food service teams.
  • Collaborate with department heads to optimize operations and exceed targets.
  • Handle guest inquiries, concerns, and special requests professionally.
  • Contribute to policies and procedures to improve efficiency and guest satisfaction.
  • Assist in budget planning and financial management.

Skills

Leadership
Hotel management
Decision making
Guest experience

Job description

Superhost Hospitality in Prosper, TX seeks an Assistant General Manager to oversee daily hotel operations and deliver exceptional guest experiences. You will lead front desk, housekeeping, and food service teams, collaborating with department heads to optimize workflows and meet performance targets.

You will assist in budgeting and strategic planning while maintaining high service standards. The role requires strong leadership, hospitality management experience, and the ability to make sound

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