Assistant General Manager — Hospitality Ops & Growth

Hotel Equities; East Haddam (CT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Salary based on experience

Quarterly Bonus

Health, vision, and dental insurance

401(k)

Vacation

Paid Holidays

Opportunities for growth

Discount programs for travel and more

Job summary

Hotel Equities is seeking an Assistant General Manager for the Postcard Cabins Machimoodus in Machimoodus, Connecticut. The incumbent will oversee hotel operations, drive revenue, and ensure compliance with brand standards while delivering exceptional guest experiences.

The role requires 2+ years of supervisory hotel operations, experience with major brands, and a strong grasp of financial statements and budgeting.

Qualifications

• 2+ years of supervisory hotel operations experience.
• Experience with major brands (Marriott, Hilton, IHG, Wyndham, or Hyatt).
• Knowledge of financial statements and budgeting.
• Proven ability to deliver guest service excellence.
• Ability to develop and implement policies and procedures.
• Experience with safety programs and training.

Responsibilities

• Direct and coordinate front desk, housekeeping, reservations, guest service, security and maintenance.
• Maximize ADR and occupancy.
• Coordinate communications between Sales and Operating departments.
• Motivate, coach, and train department supervisors.
• Understand financial statements and budgeting, including staffing guidelines.
• Control department head schedule, expenses and implement cost-saving strategies.
• Guide, develop and implement policies, procedures and systems to improve operations.
• Manage all aspects of the safety program, including training, reporting, and incentives.
• Maintain a cooperative and positive work environment.

Skills

Supervisory experience

Guest service

Budgeting & finance

Policies & procedures

Safety programs

Analytical skills

Job description

Hotel Equities is seeking an Assistant General Manager for the Postcard Cabins Machimoodus in Machimoodus, Connecticut. The incumbent will oversee hotel operations, drive revenue, and ensure compliance with brand standards while delivering exceptional guest experiences.

The role requires 2+ years of supervisory hotel operations, experience with major brands, and a strong grasp of financial statements and budgeting.