Assistant General Manager - Hospitality & Operations Lead

Xfinity Live!; Cary (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Venue discounts

Thorough training

Fun work environment

Job summary

Sports & Social Cary is seeking an energetic Assistant General Manager to lead daily operations at our Cary venue. You will oversee staffing, service standards, inventory, and financial controls while maintaining a premium guest experience.

You'll partner with the General Manager, manage third-party vendors, and mentor supervisors and hourly staff. This role requires flexibility for evenings, weekends, and holidays in a fast-paced hospitality environment.

Qualifications

• 1–3 years leadership experience in a fast paced hospitality food and beverage environment with proven ability to thrive in such environments.
• Good people management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail oriented and have a passion for teaching others.
• Ability to work evenings, weekends and holidays.
• Must be at least 21 years of age.

Responsibilities

• Control the day-to-day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing.
• Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
• Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
• Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
• Respond to customer service needs to provide the highest standards of service.
• Assist the General Manager in the management of third-party vendor contracts.
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
• Train employees, as assigned, in an ongoing basis.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Manage all third-party entertainment vendors, as well as Entertainment Director, if applicable.
• Assists with ensuring the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.

Skills

Leadership

People management

Communication

Time management

Adaptability

Training others

Flexible schedule

21+ age

Education

High School Diploma or GED

College degree preferred

Job description

Sports & Social Cary is seeking an energetic Assistant General Manager to lead daily operations at our Cary venue. You will oversee staffing, service standards, inventory, and financial controls while maintaining a premium guest experience.

You'll partner with the General Manager, manage third-party vendors, and mentor supervisors and hourly staff. This role requires flexibility for evenings, weekends, and holidays in a fast-paced hospitality environment.