Assistant General Manager - Hospitality Leadership & Ops

Urban Air Adventure Parks; Amarillo (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading indoor adventure park operator in Amarillo seeks an Assistant General Manager to drive success through teamwork and a culture of activating awesome. This role entails leadership in operations, staffing, training, and ensuring exceptional customer service. Ideal candidates have at least 3 years of management experience in hospitality, strong supervisory skills, and the ability to motivate staff. The position requires flexibility for weekends and holidays, emphasizing a positive attitude and adaptability in a fast-paced environment.

Qualifications

• 3+ years' supervisory or management experience required.
• Ability to pass a thorough background check.
• CPR/First Aid Certification is preferred.
• Must be energetic, self-motivated with a positive attitude.
• Ability to establish working relationships with all employees.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Develop weekly schedules and ensure appropriate staffing levels.
• Lead and influence staff to ensure customer satisfaction.
• Ensure execution of all employee recognition and incentive programs.
• Continuously improve operational execution through attention to detail.

Skills

Hospitality experience

Supervisory skills

Communication skills

Team motivation

Flexibility

Job description

A leading indoor adventure park operator in Amarillo seeks an Assistant General Manager to drive success through teamwork and a culture of activating awesome. This role entails leadership in operations, staffing, training, and ensuring exceptional customer service. Ideal candidates have at least 3 years of management experience in hospitality, strong supervisory skills, and the ability to motivate staff. The position requires flexibility for weekends and holidays, emphasizing a positive attitude and adaptability in a fast-paced environment.