Assistant General Manager — High-Volume Restaurant Ops

The-Twelve-Thirty-Club; Nashville (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

EAP

Wellness benefits

Medical Insurance (HSA)

Life & Accident Insurance

Pet Insurance

Domestic Partner Benefits

Job summary

The Twelve Thirty Club in Nashville is hiring an Assistant General Manager to lead daily restaurant operations, protect service standards, and optimize financial performance. You will shape guest experiences and oversee scheduling, training, and compliance with brand standards.

Ideal candidates bring 3+ years in high-volume restaurant management, strong grasp of operations and financials, proficiency with POS systems and OpenTable, and a flair for coaching a talented team to deliver memorable

Qualifications

• 3+ years of full-service, high-volume restaurant management experience.
• Advanced understanding of business operations and financials.
• Manage shifts including scheduling and planning.
• Create memorable dining experiences by exceeding guest expectations.
• Understand flavors, aromas and wine characteristics.
• Ensure product quality and restaurant cleanliness.
• Perform calmly and effectively in a high-volume environment.
• Manage on-the-fly requests with ease and poise.
• Understand POS systems and OpenTable (or other digital/online reservation systems).
• Coach, lead and develop restaurant team.

Responsibilities

• Lead daily high-volume restaurant operations and guest service standards.
• Schedule staff and manage shift coverage to meet demand.
• Coach and develop team members to deliver consistent hospitality.
• Partner with kitchen and service teams to ensure quality dining experiences.

Skills

Restaurant management

Scheduling

Guest experience

Quality assurance

Calm under pressure

Team leadership

POS systems

Tools

OpenTable

Job description

The Twelve Thirty Club in Nashville is hiring an Assistant General Manager to lead daily restaurant operations, protect service standards, and optimize financial performance. You will shape guest experiences and oversee scheduling, training, and compliance with brand standards.

Ideal candidates bring 3+ years in high-volume restaurant management, strong grasp of operations and financials, proficiency with POS systems and OpenTable, and a flair for coaching a talented team to deliver memorable