Assistant General Manager – High‑Volume Fast Service

Grahamjobs; Anderson (SC); On-site; USD 46,000 - 48,000; Full time

Job summary

Grahamjobs in Anderson, SC is seeking an experienced Assistant General Manager to support daily operations of a fast-paced quick service restaurant. You will partner with the General Manager to lead a team of 20-40 employees, ensure guest satisfaction, and uphold standards across service, food safety, and costs.

The ideal candidate has 2+ years in restaurant leadership, a hands-on style, and the ability to coach staff, manage schedules, and drive performance using KPIs.

Qualifications

• 2+ years of restaurant management or leadership experience.
• Experience as Assistant Manager or similar leadership role.
• Ability to lead and motivate a diverse team.
• Strong understanding of restaurant operations including labor and costs.
• Experience with restaurant KPIs and performance goals.
• Strong communication, organizational, and problem-solving skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to lead by example and maintain a positive team environment.

Responsibilities

• Assist the General Manager with the overall operation and performance of the restaurant.
• Lead and motivate a team of approximately 20-40 employees, depending on business volume.
• Provide hands-on leadership during daily restaurant operations, including opening and closing procedures.
• Train, coach, and develop team members and shift leaders to improve performance and customer service.
• Monitor KPIs, including sales, labor, food costs, productivity, and customer satisfaction.
• Help manage labor scheduling and staffing levels to meet business demands while controlling labor costs.
• Maintain high standards for food quality, cleanliness, safety, and service.
• Ensure compliance with company policies, procedures, health regulations, and food safety requirements.
• Assist with inventory management, food ordering, waste control, and cost management.
• Address customer concerns professionally and ensure a positive guest experience.
• Support cash handling, deposits, and other financial controls.
• Assist with recruiting, interviewing, onboarding, and retaining restaurant employees.
• Hold team members accountable for performance, attendance, and adherence to company standards.
• Partner with the General Manager to identify opportunities to improve sales, profitability, efficiency, and team performance.
• Step in as the acting General Manager when the GM is unavailable.

Skills

Leadership

Team leadership

Communication

Organizational skills

Problem-solving

KPIs

Flexible hours

Job description

Grahamjobs in Anderson, SC is seeking an experienced Assistant General Manager to support daily operations of a fast-paced quick service restaurant. You will partner with the General Manager to lead a team of 20-40 employees, ensure guest satisfaction, and uphold standards across service, food safety, and costs.

The ideal candidate has 2+ years in restaurant leadership, a hands-on style, and the ability to coach staff, manage schedules, and drive performance using KPIs.