Assistant General Manager - Gym Ops & Growth

Crunch Fitness - Undefeated Tribe; Yukon (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance coverage (

Basic Life and AD&D

HSA

Short-term disability

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe in Yukon, OK is hiring an Assistant General Manager to join the leadership team and drive daily club operations, sales, member satisfaction, and facility cleanliness.

Lead a team of Member Service Representatives, Cleaning Attendants, and Kids Attendants; deliver a high-care, high-performance culture with hospitality at the core.

This full-time role offers growth, a free gym membership, and career advancement as Crunch expands.

Qualifications

• 2 years of fitness and/or customer service-oriented management experience preferred.
• Experience executing objectives quickly and effectively including achieving KPIs.

Responsibilities

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, to maintain proper staffing levels at all times.
• Monitor scorecard performance of the staff to meet or exceed expected KPI standards.
• Lead by example by delivering personal and team performance targets.
• Manage team member performance standards, with on-going development, training, and coaching.
• Impact member retention by doing Whatever It Takes to deliver the “Wow 10-Member Experience”
• Assist and support to the Managing Partner in Scheduling and labor management, member service resolution, and onboarding new members.

Skills

Management experience

KPI management

Education

High school diploma or GED

Bachelor degree preferred

Job description

Crunch Fitness - Undefeated Tribe in Yukon, OK is hiring an Assistant General Manager to join the leadership team and drive daily club operations, sales, member satisfaction, and facility cleanliness.

Lead a team of Member Service Representatives, Cleaning Attendants, and Kids Attendants; deliver a high-care, high-performance culture with hospitality at the core.

This full-time role offers growth, a free gym membership, and career advancement as Crunch expands.