Assistant General Manager — Gym Operations & Team Leadership

RiseMe; Orland Hills (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

Paid time off

401k

Discounts on services

Leadership development

Tuition reimbursement

Life insurance

Long-Term Disability

Employee Assistance Program

Job summary

Edge Fitness Clubs is seeking a Front Desk Manager to lead the front desk and maintenance teams, ensuring exceptional member experiences. You will recruit, interview, and approve front desk staff, schedule coverage, and drive a positive, high-performance workplace while coaching team members in sales and service.

The role requires 2+ years of leadership in a consumer-facing setting, with a focus on member satisfaction and operational excellence.

Qualifications

• 2+ years of leadership and people management of large cross-functional teams in a consumer-facing service environment.
• Proven ability to coach and motivate teams to achieve goals.
• Energetic, enthusiastic, and customer-focused.

Responsibilities

• Oversee front desk department and coordinate with department heads.
• Hire, interview, and approve front desk staff; manage staffing within payroll budgets.
• Coach front desk staff in sales and customer service skills.

Skills

Leadership

People management

Customer service

Sales coaching

Team building

Job description

Edge Fitness Clubs is seeking a Front Desk Manager to lead the front desk and maintenance teams, ensuring exceptional member experiences. You will recruit, interview, and approve front desk staff, schedule coverage, and drive a positive, high-performance workplace while coaching team members in sales and service.

The role requires 2+ years of leadership in a consumer-facing setting, with a focus on member satisfaction and operational excellence.