Assistant General Manager — Growth Lead & Guest Experience

msf; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

13 days PTO

Growth to GM path

Comprehensive benefits

401(k) with match

Pet insurance

Job summary

MilkShake Factory is seeking an Assistant General Manager to lead a local store, drive guest experiences, and develop a team in a fast-growing family-owned brand. You’ll own daily operations and model exceptional guest care while guiding frontline staff to success.

As you grow, there is a clear path toward General Manager. We offer flexible scheduling, competitive pay, and comprehensive benefits to support your professional journey and personal well-being.

Qualifications

• Strong leadership and ability to inspire a team.
• Growth-minded with a drive for advancement.
• Aiming to become General Manager.
• Clear communication with staff and guests.
• Mentor mentality and dedication to staff development.

Responsibilities

• Lead store operations day-to-day and uphold guest-centered service.
• Coach and develop team members to deliver consistent results.
• Collaborate with leadership to execute store goals.
• Ensure a positive, collaborative workplace culture.

Skills

Natural leaders

Growth mindset

Clear communications

Mentor potential

Job description

MilkShake Factory is seeking an Assistant General Manager to lead a local store, drive guest experiences, and develop a team in a fast-growing family-owned brand. You’ll own daily operations and model exceptional guest care while guiding frontline staff to success.

As you grow, there is a clear path toward General Manager. We offer flexible scheduling, competitive pay, and comprehensive benefits to support your professional journey and personal well-being.