Assistant GM: Lead, Grow, and Elevate Guest Experience

The Milk Shake Factory; Murrysville (Westmoreland County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

13 days PTO

Medical

Dental

Vision

401(k) with match

Pet insurance

Job summary

The Milk Shake Factory is looking for an Assistant General Manager to lead a bustling location and drive exceptional guest experiences. This role offers a clear growth path toward General Manager responsibilities within a family-owned brand with multiple locations.

You will oversee daily store operations, coach your team, and ensure top-tier service while maintaining a positive, collaborative workplace culture. The opportunity emphasizes advancement and leadership development within the company.

Qualifications

• Evidence of leadership and team motivation.
• Willingness to grow into General Manager roles.
• Strong communication with staff and guests.

Responsibilities

• Run the store at your location with a guest-first focus.
• Lead and schedule a high-performing team to deliver great experiences.
• Mentor colleagues and drive internal growth toward GM roles.

Skills

Leadership

Growth mindset

GM pathway

Communication

Mentoring

Job description

The Milk Shake Factory is looking for an Assistant General Manager to lead a bustling location and drive exceptional guest experiences. This role offers a clear growth path toward General Manager responsibilities within a family-owned brand with multiple locations.

You will oversee daily store operations, coach your team, and ensure top-tier service while maintaining a positive, collaborative workplace culture. The opportunity emphasizes advancement and leadership development within the company.