Assistant General Manager – Cafe

Nbutexas; Bryn Mawr (PA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k)

PTO and sick time

Discounts on food and beverage

Career advancement opportunities

Job summary

At Nbutexas, the Assistant General Manager - Cafe oversees daily café and retail operations, driving guest satisfaction and team performance in a bakery/retail setting in Bryn Mawr, PA. You will manage staffing, inventory, and quality standards while partnering with leadership on promotions.

The role requires hands-on leadership, strong hospitality focus, and a track record of managing labor and budgets to achieve profitability.

Qualifications

• 2+ years of café management experience.
• Proven ability to lead, motivate, coach, and develop teams.
• Strong hospitality mindset with a passion for guest experience.
• Experience in labor management, budgeting, cost control, and reporting.
• Highly organized with effective prioritization skills.
• Strong communication and problem-solving abilities.
• Comfortable collaborating with team members, guests, vendors, and leadership.
• Hands-on, adaptable leadership style with ownership.

Responsibilities

• Lead daily café and store operations with the general manager; act as manager on duty when needed.
• Coach, train, and support team members, fostering a positive and accountable culture.
• Oversee staffing, scheduling, and labor management vs. goals.
• Deliver outstanding guest experiences and resolve customer concerns.
• Monitor sales, cost of goods, labor, and expenses to identify efficiency opportunities.
• Maintain standards for food/beverage quality, inventory, merchandising, and retail presentation.
• Support food/beverage preparation and menu initiatives.
• Maintain health, safety, and cleanliness standards across areas.
• Collaborate with leadership on marketing and promotions to boost engagement and sales.

Skills

Café operations

Leadership

Labor management

Budgeting

Organization

Communication

Problem solving

Team collaboration

Tools

POS/retail systems

Job description

Assistant General Manager - Cafe

A growing hospitality group is seeking an energetic assistant general manager to help drive daily operations and the ongoing success of a high-quality café, bakery, and retail environment. This is an exciting opportunity to make an impact alongside passionate teammates and play a key role in a people- and quality-focused concept.

Assistant General Manager - Cafe Benefits & Compensation

• Base salary: $60,000–$65,000
• Comprehensive health, dental, and vision insurance
• 401(k)
• PTO and sick time
• Food and beverage discounts
• Opportunities for career advancement as the organization continues to grow

Assistant General Manager - Cafe Requirements & Qualifications

• 2+ years of café management experience with a strong foundation in food and beverage operations
• Proven ability to lead, motivate, coach, and develop teams
• Strong hospitality mindset with a genuine passion for guest experience
• Experience in labor management, budgeting, cost control, and reporting
• Highly organized with effective prioritization skills
• Strong communication and problem-solving abilities
• Comfortable collaborating with team members, guests, vendors, and leadership
• Hands-on, adaptable leadership style with a strong sense of ownership

Assistant General Manager - Cafe Day-to-Day Responsibilities

• Lead daily café and store operations alongside the general manager; serve as manager on duty when needed
• Coach, train, and support team members, fostering a positive and accountable culture
• Oversee staffing, scheduling, and labor management in relation to operational goals
• Deliver outstanding guest experiences and proactively resolve customer concerns
• Monitor sales, cost of goods, labor, and operating expenses to identify opportunities for efficiency and profitability
• Ensure high standards for food and beverage quality, inventory, merchandising, and retail presentation
• Support food and beverage preparation and menu initiatives
• Maintain health, safety, and cleanliness standards across all areas
• Collaborate with leadership on marketing and promotions to boost customer engagement and sales

JOB ID: 180056#post

Emily Lauro