Assistant General Manager: Lead Guest Experience

Tatte Bakery & Cafe; Boston (MA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus program

Paid vacation and sick time

401(k) with vesting match

Flexible schedule

Health, dental and visual insurance

Free meals and drinks

Job summary

A popular bakery and café chain in Boston is seeking an Assistant General Manager to support daily operations and lead the front-of-house team. You'll ensure exceptional guest experiences while overseeing various responsibilities, including recruitment and team development. Ideal candidates should demonstrate strong communication skills and have at least a year of management experience in a fast-paced environment. The role offers competitive pay and various benefits, including a flexible schedule and health insurance.

Qualifications

• Minimum 1 year of experience as a manager in a high-volume restaurant.
• Ability to manage and inspire a team effectively.
• High integrity and professionalism required.

Responsibilities

• Support the GM in ownership of business operations.
• Model authentic guest experiences through service.
• Identify and recruit individuals embodying company values.

Skills

People performance management

Verbal and written communication

Organizational skills

Ability to work under pressure

Education

High School education or equivalent

Tools

Microsoft Office

UltiPro

Toast - POS System

Job description

A popular bakery and café chain in Boston is seeking an Assistant General Manager to support daily operations and lead the front-of-house team. You'll ensure exceptional guest experiences while overseeing various responsibilities, including recruitment and team development. Ideal candidates should demonstrate strong communication skills and have at least a year of management experience in a fast-paced environment. The role offers competitive pay and various benefits, including a flexible schedule and health insurance.