Assistant General Manager – Front Desk & F&B

High Companies; York (York County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hotel discounts (Hilton/Marriott)

Wellness resources

401k retirement plan

Employee Assistance Program (EAP)

CAC events

Good Measure Award

Safety Shoe Reimbursement

Job summary

High Hotels in York, PA, is seeking an Assistant Hotel General Manager to oversee front desk and food & beverage operations. The role ensures high quality standards for food, service, cleanliness, and guest experience across multiple brands, including The Market and Suite Shops, within a union-friendly hotel environment.

The successful candidate will manage shifts, train teams, and coordinate with departments to maximize occupancy, revenue, and guest satisfaction while maintaining safety and

Qualifications

• High School Diploma or equivalent required; bachelor's degree in hospitality management, Hotel Management, Business Administration, or related field preferred.
• Minimum of 3 years of hotel operations experience required.
• Previous leadership or supervisory experience in a hotel environment required.
• Experience overseeing front desk, housekeeping, food & beverage, or overall hotel operations preferred.

Responsibilities

• Assist in selection, training and development of front desk personnel, breakfast host/hostess and security/night audit positions.
• Handle front desk tasks: check-ins/outs, reservations, guest folio inquiries, problem resolution.
• Manage inventory and purchasing for The Market at Marriott properties and Suite Shops at Hilton properties.
• Maximize room revenue through suggestive selling and analysis of forecast, cost and revenue reports.
• Ensure front desk is fully staffed and adherence to brand policies and procedures.
• Maintain orderly operation and safety, provide coverage during shifts, and support sustainability initiatives.

Skills

Leadership

Guest service

Communication

Problem solving

Time management

Bilingual (English/Spanish)

Education

High School Diploma

Bachelor's degree in hospitality/related field

Tools

PMS

Job description

High Hotels in York, PA, is seeking an Assistant Hotel General Manager to oversee front desk and food & beverage operations. The role ensures high quality standards for food, service, cleanliness, and guest experience across multiple brands, including The Market and Suite Shops, within a union-friendly hotel environment.

The successful candidate will manage shifts, train teams, and coordinate with departments to maximize occupancy, revenue, and guest satisfaction while maintaining safety and