Assistant General Manager - Food Service Operations

Applegreen Travel Plazas; New Brunswick (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is hiring an Assistant General Manager to help ensure smooth day-to-day operations and develop entry-level managers. You will deliver feedback, coach supervisors, and uphold brand standards while driving guest satisfaction across a growing network.

Ideal candidates bring strong leadership, superior customer service, and solid communication skills. The role supports flexible schedules, growth opportunities, and a collaborative team environment in

Qualifications

• Passionate about helping people learn and grow the business.
• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude
• Excellent verbal and communication skills with a sharp business acumen
• Basic food safety understanding and practice.
• Ability and willingness to lift/push objects weighing over 30 Lbs.

Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Oversee day-to-day supervision of non-management associates, assigning tasks, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills
• Address issues in a timely fashion
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Skills

Leadership skills

Customer service excellence

Verbal communication

Team motivation

Brand standards adherence

Food safety basics

Job description

Applegreen USA Welcome Centers Central Services is hiring an Assistant General Manager to help ensure smooth day-to-day operations and develop entry-level managers. You will deliver feedback, coach supervisors, and uphold brand standards while driving guest satisfaction across a growing network.

Ideal candidates bring strong leadership, superior customer service, and solid communication skills. The role supports flexible schedules, growth opportunities, and a collaborative team environment in