Assistant General Manager: Elevate Guest Experience

Dave & Buster's Management Corporation, Inc.; Tempe (AZ); On-site; USD 67,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑l

Disability

Employee Assistance Program

401K matching

FREE food

FREE gameplay

Growth opportunities

Two brands under one roof

Equal Opportunity Employer

Job summary

Dave & Buster's Management Corporation, Inc. is seeking an Assistant General Manager to provide overall leadership and direction across selected front-of-house and back-of-house areas under the guidance of the General Manager.

You will drive strategic initiatives, uphold operating standards, and ensure a memorable guest experience in a fast-paced restaurant/entertainment setting. You will lead a high-energy team, analyze financials, and implement action plans to grow revenue while controlling

Qualifications

• 21+ years of age.
• 5+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Skills

Leadership

Team management

Cost control

Guest experience

Communication

Job description

Dave & Buster's Management Corporation, Inc. is seeking an Assistant General Manager to provide overall leadership and direction across selected front-of-house and back-of-house areas under the guidance of the General Manager.

You will drive strategic initiatives, uphold operating standards, and ensure a memorable guest experience in a fast-paced restaurant/entertainment setting. You will lead a high-energy team, analyze financials, and implement action plans to grow revenue while controlling