Restaurant & Operations Leader — Elevate Guest Experience

Dave & Buster's Management Corporation, Inc.; Birmingham (AL); On-site; USD 52,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health, dental, vision

401K match

Free food

Free gameplay

Career growth

Team-focused culture

Job summary

Dave & Buster's Management Corporation, Inc. seeks an experienced Restaurant & Operations Manager to provide leadership, supervision, and strategic direction to elevate guest experiences and business results.

You will oversee a fast-paced restaurant/entertainment setting, motivate team members, and drive initiatives across all operations while maintaining high standards and guest satisfaction.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Skills

Restaurant leadership

Team development

Guest experience

Cost control

Communication

Job description

Dave & Buster's Management Corporation, Inc. seeks an experienced Restaurant & Operations Manager to provide leadership, supervision, and strategic direction to elevate guest experiences and business results.

You will oversee a fast-paced restaurant/entertainment setting, motivate team members, and drive initiatives across all operations while maintaining high standards and guest satisfaction.