Assistant General Manager, Drive-In: Lead People & Growth

Sonic Drive-In; Pocahontas (AR); Hybrid; USD 42,000 - 60,000; Full time

Job summary

SONIC Drive-In in Pocahontas, Arkansas seeks an Assistant General Manager to lead daily operations alongside the General Manager, ensuring quality food, clean facilities, and a welcoming guest experience.

You will hire and develop Great People, monitor performance with clear feedback, manage schedules, and uphold safety, sanitation, and compliance with all laws.

This role demands leadership under pressure, a positive attitude, and flexibility to work nights, weekends, and holidays.

Qualifications

• Prior management experience in foodservice or retail preferred.
• Strong leadership and communication skills.
• Willingness to work nights, weekends, and holidays.
• Commitment to guest experience and safety standards.

Responsibilities

• Oversee daily Drive-In operations with the General Manager.
• Assist with hiring, training, and supervising staff.
• Manage a portion of the P&L to drive weekly and monthly results.
• Address employee concerns with a constructive approach.
• Maintain safety and sanitation standards and compliance.

Skills

Management experience

Leadership

Communication skills

Standards & compliance

Flexible hours

Education

Associate's degree in Business or related field

Job description

The Job:

As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations.Responsibilities include:

• Assist the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
• Assist with managing a profit and loss statement to exceed expectations every week, month, and year
• Swiftly resolving employee concerns with a thoughtful approach
• Celebrating team successes and coaching for better performance
• Setting expectations and providing clear and continuous feedback
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Understanding how to use metrics to evaluate Drive-In performance and assist with necessary improvements
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You’ll Need:

• Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Excellent leadership and communication skills
• Associate’s degree in Business or related field preferred (subject to franchise discretion)
• Willingness to work irregular hours, including nights, weekends, and holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.