Assistant General Manager- DMV

Life Alive Café; Washington (District of Columbia); On-site; USD 65,000 - 80,000; Full time

Job summary

Life Alive Café is seeking an Assistant General Manager to lead shifts, hire and onboard staff, and model the company culture. You will oversee ordering, storage, and preparation while ensuring quality and consistency across all meals.

You will manage labor budgets, scheduling, inventory, and cost control, and coach team members to deliver outstanding guest service on a large team.

Qualifications

• 2 years of AGM experience
• Experience working on a large team (>30 people)
• Experience learning labor budget and utilizing scheduling software
• Guest service experience 2+ years
• History of growth in position
• Experience in QSR or white table cloth concepts

Responsibilities

• Assist in hiring and onboarding new team members
• Run shifts and embody Life Alive’s culture and standards
• Order, store and prepare ingredients; ensure meal quality
• Audit environment for cleanliness and readiness; delegate tasks
• Manage inventory, labor, and food costing; control expenses
• Lead and coach team members to deliver exceptional guest service

Skills

Leadership

Team building

Communication

Problem solving

Ambiguity management

Growth mindset

Guest service

Time on feet 9+ hours

Coaching/mentoring

Plan & prioritize

Leading teams of >30

Tools

Scheduling software

Job description

Building community with engaged, mission-driven team members is essential to Life Alive. AGMs assist in hiring and onboarding new team members. They run joyful shifts and embody Life Alive’s culture and standards, serving as a model for the team members they lead.

• Utilization of hiring & onboarding tools
• Holding orientation
• Performance management coaching on each shift

Everyday Life Alive produces an expansive menu entirely from scratch using the highest quality, organic ingredients. Assistant General Managers follow the journey of our food and are responsible for ordering, proper storing and preparing, as well as producing it - they are fully engaged in touching, tasting, and course correcting to ensure each meal we serve reflects Life Alive’s celebration of whole food and vitality.

• Use of Purchase system in full integrity
• Understanding of Fab model and execution of tasks
• Proper temp and taste logs each shift

Life Alive’s dining rooms are designed to evoke a beautiful guest experience, and it’s open production lines are designed to execute exceptional volume with speed and integrity. AGMs learn and enforce cleaning systems, delegate tasks, and help GMs audit the environment regularly to ensure we are clean, prepared, and ready to receive our team, food, and guests.

• Use of daily deep clean lists
• Upkeep of opening and closing tasks lists (close to open philosophy)
• Developing keen “manager eyes” in auditing store cleanliness

We see profits as a byproduct of making the right choices proactively and consistently. AGMs work with their GMs to learn and execute cost balancing through systems of inventory and ordering, labor management, and food costing.

• Full grasp and interaction with declining budget
• Purchasing responsibilities

Requisite Experience

• 2 years of AGM experience
• Experience working on a large team (>30 people)
• Experience learning labor budget and utilizing scheduling software
• Guest service experience 2+ years
• History of growth in position
• Experience in QSR or white table cloth concepts

Skills And Knowledge

• Independently motivated
• Entrepreneurial spirit
• Ability to manage through ambiguity
• Growth mindset orientated
• Ability to work 9+ hours on your feet multiple days a week
• Ability to lift up to 50lbs
• Capable of running shifts without supervision
• Cool and Calm Demeanor under pressure
• Able to troubleshoot and solve problems in the moment
• Ability to communicate clearly and concisely, both orally and in writing
• Interpersonal skills
• Knowledge of customer service techniques
• Team-building skills
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Experience as a leader
• Eagerness to learn systems and take ownership
• Ability to complete tasks, sometimes unsupervised

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.