Team Lead

CRISP & GREEN; Blaine (MN); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Fitness classes access

Meal discounts

Career growth

Competitive wages

Job summary

CRISP & GREEN is seeking a talented Team Lead to manage Front of House operations in Minnesota. You will train and develop FOH teams, uphold our crisp standards for food safety and quality, and mentor staff to emulate our service excellence.

As a vital leader, you will coach, inspire, and build a positive guest experience, while supporting recruiting, onboarding, and ongoing staff development. This is a full-time, front-of-house leadership position at CRISP & GREEN.

Qualifications

• Prior management or supervisory experience.
• 2 years customer service experience.
• Passion for living a healthy life.
• Able to lift 50lbs.
• Able to stand for long periods in a fast-paced environment.
• Full-time availability with a flexible schedule.

Responsibilities

• Oversee day-to-day front of house operations.
• Foster a welcoming guest atmosphere and ensure satisfaction.
• Assist with recruitment and staffing needs.
• Train and coach crew to meet Crisp standards.
• Develop future leaders and improve team performance.
• Maintain clean, organized line and proper equipment use.
• Ensure food safety practices and line temps are followed.
• Communicate menu, policy, and benefits changes clearly.

Skills

Leadership

Customer service

Coaching

Team motivation

Stamina

Job description

Benefits:

• Flexible scheduling
• Access to fitness classes in all restaurants
• Employee meals discounts
• Opportunity to grow and advance career
• Competitive wages

CRISP & GREEN™ is seeking a talented Team Lead to add to our team!

CRISP & GREEN® is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. Our Team Leads lead our front of house team focused on delivering an exceptional guest experience. The Team Lead will lead their team with an eye on the food, feel, and flow of the restaurant each shift. It is vital that our Team Leads can coach and inspire teams to deliver and maintain the crisp standard.

Position Overview:

As a Team Lead, you will be in charge of training and development of our FOH teams while maintaining our crisp standards with regards to food safety and quality. You will be a mentor, coach, and leader that our FOH teams will want to emulate. We see the Team Lead as an absolutely vital role in our continued success and growth as a company

Service Lead Duties and Responsibilities:

• In charge of day to day operations in the front of house
• Build a positive atmosphere where our guests always feel welcomed and leave satisfied
• Help recruitment and hiring for current and future staffing needs
• Train existing crew and new hires to become confident in their ability to deliver the crisp standard
• Identify and develop future leaders
• Challenge your team to become better every day
• Create and maintain a culture where teammates have the opportunity to learn and grow
• Maintain a clean and organized line with properly functioning line equipment
• Manage food safety through line temps, handwashing and glove use
• Monitoring secondary shelf lives and enforcing all food safety policies and procedures
• Clear understanding of operating procedures, recipes, and restaurant handbook
• Effectively communicate changes to restaurant team including changes to menu, policies, and team member benefits
• Resolving customer incidents and working to ensure a positive guest experience
• Assisting with banking, cash handling, and other office paperwork
• Facilitating marketing, promotions, and events
• Live and represent the Crisp & Green brand day in and out

Job Requirements:

• Minimum
  • Previous management/supervisory experience
  • 2 years customer service experience
  • Passion for living a healthy life
  • Able to lift 50lbs
  • Able to stand for long periods of time and work in fast-pace environment
  • Full-time availability with a flexible schedule
• Preferred
  • Management experience in the restaurant industry
  • Reliable transportation
  • Drive to grow and advance career with CRISP & GREEN