Assistant General Manager

UPWARD PROJECTS; Tempe, Northern (AZ, KY); Hybrid; USD 72,000 - 78,000; Full time

Benefits offered by this job

Medical with company contribution

Vision and Dental Insurance

Vacation and earned paid sick time

401K with company match

Flexible Spending and Dependent Care

Teledoc Services

Long Term Disability, Life Insurance,

AD&D

Paid Parental Leave

Meal Discounts and Perks

Thanksgiving and Christmas off

Mental Wellness and Life Event Mgmt

Fitness Program Discount

Opportunities to give feedback

Company appreciation events

Anniversary recognition

Job summary

UPWARD PROJECTS is seeking an Assistant General Manager in Tempe, AZ to lead daily restaurant operations and drive excellence in guest satisfaction and financial performance.

You will manage the culinary team, coach on ordering and cost control, oversee vendor relationships, and partner with the GM on P&L and budget management to achieve strategic goals.

Qualifications

• 1 year of full-service restaurant management experience or 3–5 years in a lead/supervisory role in a restaurant.
• Bachelor's or Associate degree in Hospitality, Management, or Business preferred.
• ServSafe and Responsible Alcohol Service Certifications are required

Responsibilities

• Support the General Manager's vision of excellence and drive a team-focused culture.
• Direct daily functions of the restaurant to meet company financial goals.
• Lead scheduling, hiring, and development of the culinary team and culinary trainers.
• Manage BOH inventory, food COGs, AvT, and culinary cost analysis; review P&L with GM.
• Oversee vendor relationships, ordering, and budgeting to ensure quality and service standards.

Skills

Restaurant management

Team leadership

Budget management

Food safety

Education

Bachelor's or Associate degree in Hospitality/Management

Tools

ServSafe Certification

Responsible Alcohol Service Certification

Job description

Job Type

Full-time

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, it's our common values that keep us united.

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Achieve as a Team
• Get Extraordinary Results
• Inspire with Hospitality

ABOUT THE ASSISTANT GENERAL MANAGER ROLE

As an Assistant General Manager your goal is to support the General Manager's vision of excellence that is team-focused and always innovative. This role directs the creation of sincere and genuine connections while maintaining a positive work environment, delegating and managing the daily functions of the assigned restaurant, and meeting and exceeding company financial goals.

TO BE SUCCESSFUL YOU MUST

• Ensure excellence in food quality, portioning, speed, and waste control.
• Lead daily Taste Plate coaching and follow-up to uphold menu standards.
• Oversee catering and off-premise food execution to brand standards.
• Maintain kitchen and walk-in organization, ensuring tools and smallwares support flawless execution.
• Systems, Processes & Safety
• Maintain food safety and sanitation standards, including health inspections, Steritech audits, and ServSafe certifications.
• Coach daily on ordering, pars, prep guides, and chemical/paper product management.
• Regularly update prep guides and par levels in alignment with menu changes.
• Manage culinary smallwares and equipment inventory and readiness.
• Business Acumen & Budget Management
• Own BOH inventory accuracy, food COGs, AvT, and culinary cost analysis.
• Enter, audit, and manage invoices, credits, and proper G/L coding.
• Partner with the GM on P&L review, cost communication, and coaching to drive financial goals.
• Manage relationships with food and beverage vendors to ensure quality, pricing, and service standards.
• Monitor supply needs and ensure consistent, accurate ordering and vendor follow-up.
• Lead culinary team scheduling, hiring, and development.
• Select, staff, and coach Culinary Trainers (CTs) to elevate team performance and growth.
• Report on area of responsibility (AOR) performance in weekly manager meetings.

BENEFITS TO ENJOY

• Medical with company contribution
• Vision and Dental Insurance
• Vacation and earned paid sick time
• 401K with company match
• Flexible Spending and Dependent Care Accounts
• Teledoc Services for all team members
• Long Term Disability, Life Insurance, and AD&D
• Paid Parental Leave
• Meal Discounts and Perks
• Thanksgiving and Christmas off
• Mental Wellness and Life Event Management programs
• Fitness Program Discount
• Opportunities to give your feedback and let your voice be heard
• Company appreciation events and parties
• Anniversary recognition and rewards

Requirements

• The position requires 1 year of full-service restaurant Restaurant Manager experience or 3-5 years of a lead or supervisory role in a restaurant. Internal candidates must be in good standing and free of performance issues within a 1-year time-period. Combined work experience and education will be considered in decisions.
• Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.
• Servsafe and Responsible Alcohol Service Certifications are required

Salary Description

$72,000 - $78,000 Plus 22.5% Bonus Potential