Assistant General Manager — Boxing Club: Lead Sales & Ops

BoxUnion; Boston (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

Discounted merchandise

Free classes

Job summary

TITLE Boxing Club Boston is seeking an Assistant General Manager to support the General Manager with sales, fitness, and operations across our Boston locations.

You will train and lead a diverse team, drive member engagement, and help achieve club goals while upholding brand standards. Availability for 30–35 hours weekly, with a focus on early mornings, evenings, and weekends in a fast-paced boxing club environment.

Qualifications

• 1-3+ years in a managerial role and/or retail, hospitality, fitness experience.
• Excellent interpersonal and customer service skills.
• Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable energy.
• Fitness enthusiast and boxing experience preferred.

Responsibilities

• Serve as the General Manager's ‘go-to’ resource for daily task delegation, staff management, & communication
• Deliver the best fitness experience by maintaining member engagement and a high-performing team
• Assist with training team members on club operations and sales
• Obtain and retain a high percentage of membership enrollments by supporting the sales team and managing the execution of the club sales metrics
• Drive the business forward through class packages, private training, equipment, and retail sales
• Provide direction, motivation, and guidance toward achieving individual and company goals
• Establish a fun, safe, and community-focused club culture
• Help to resolve member concerns and elevate to the General Manager; when necessary

Skills

Managerial experience

Customer service

Multi-tasking

Fitness enthusiast

Education

High School Diploma/GED

Job description

TITLE Boxing Club Boston is seeking an Assistant General Manager to support the General Manager with sales, fitness, and operations across our Boston locations.

You will train and lead a diverse team, drive member engagement, and help achieve club goals while upholding brand standards. Availability for 30–35 hours weekly, with a focus on early mornings, evenings, and weekends in a fast-paced boxing club environment.