Assistant General Manager - Nashville

BoxUnion; Nashville (TN); Presencial; USD 23 000 - 28 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Full benefits package

Discounted company merchandise

Free classes

Resumo da oferta

TITLE Boxing Club is seeking an Assistant General Manager to join our Nashville club. The AGM will help execute sales, fitness, and operations goals while delivering an outstanding member experience.

You will train and lead a diverse team to meet and exceed targets, uphold brand standards, and foster a welcoming club environment. Key focus includes staff management, member engagement, and driving membership sales, with commission and monthly bonus incentives.

Qualificações

• 1-3+ years in a managerial role and/or retail, hospitality, fitness experience.
• Excellent interpersonal and customer service skills.
• Ability to multi-task, manage clients and team member concerns with welcoming energy.
• Fitness enthusiast and boxing experience preferred; not required.

Responsabilidades

• Serve as the General Manager’s go-to resource for daily task delegation, staff management, and communication.
• Deliver the best fitness experience by maintaining member engagement and a high-performing team.
• Assist with training team members on club operations and sales.
• Obtain and retain a high percentage of membership enrollments by supporting the sales team and managing sales metrics.
• Drive the business forward through class packages, private training, equipment, and retail sales.
• Provide direction, motivation, and guidance toward achieving goals.
• Establish a fun, safe, community-focused club culture.
• Help resolve member concerns and elevate to the General Manager when necessary.

Conhecimentos

Interpersonal skills

Customer service

Multi-tasking

Team management

Boxing/fitness interest

Formação académica

High School Diploma/GED

Descrição da oferta de emprego

ASSISTANT GENERAL MANAGER

POSITION OVERVIEW

The Assistant General Manager (AGM) supports the General Manager with executing all sales, fitness, and operations functions within TITLE Boxing Club. The AGM provides an exceptional member experience, team environment, and contributes to the club’s financial success. The AGM trains, develops and leads a diverse, high-performing team to ensure goals are met and/or exceeded. This position is responsible for upholding company policies, brand standards and delivering the best club experience!

BRAND STANDARDS & RESPONSIBILITIES

• Serve as the General Manager’s ‘go-to’ resource for daily task delegation, staff management, & communication
• Deliver the best fitness experience by maintaining member engagement and a high-performing team
• Assist with training team members on club operations and sales
• Obtain and retain a high percentage of membership enrollments by supporting the sales team and managing the execution of the club sales metrics
• Drive the business forward through class packages, private training, equipment, and retail sales
• Provide direction, motivation, and guidance toward achieving individual and company goals
• Establish a fun, safe, and community-focused club culture
• Help to resolve member concerns and elevate to the General Manager;when necessary

SKILLS & QUALIFICATIONS

• 1-3+ years in a managerial role and/or retail, hospitality, fitness experience
• Excellent interpersonal and customer service skills
• Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy
• Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification

REQUIREMENTS

• Availability to work 30-35 hours per week
• High School Diploma/GED
• CPR and First Aid certified preferred
• Flexible hours, with the ability to work early mornings, evenings, and/or weekends

COMPENSATION & PERKS

• $17-20/hour + commission and/or monthly bonus incentives
• Full benefits package (medical, dental, and vision)
• Enjoy discounted company merchandise and take classes for FREE

TITLE Boxing Clubis the world's leading boxing fitness brand that offers a full-body, authentic heavy-bag workout designed to build your fitness, control your breathing, and clear your mind. The boutique fitness franchise specializes in boxing and kickboxing classes with more than 120 locations. Above everything we are dedicated to showing people of all ages, shapes, and abilities that there is no feeling like ripping into a heavy bag - a feeling of confidence that you can take with you anywhere you go and in everything you do!